HRDA Shorts: How Should Workforce Planning Adapt to the Fact That Many of the Roles Impacted by AI Don’t Even Exist Yet?

Is your workforce planning struggling to keep up with AI? It doesn’t need to, according to Zillow’s Roz Harris, Vice President of Talent Acquisition and Engagement & Belonging. In this short clip, she explains that the key to workforce planning in the age of AI means to stop trying to define every role and “start planning for capabilities and learning agility.” Harris provides an example of a role at Zillow that evolved to skills-based work because of AI.