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American Airlines made the decision to keep flying, too. But employees weren’t happy, and customers complained. The airline needed to find a way to solve both problems. Mark Mitchell, managing director of American’s Customer Experience area, takes us back: “In the middle 2000s, maybe 2003 to 2006, as American worked very diligently to take the […]
In some ways, a company is an impersonal entity. But more than that, it is a group of individuals, each with their own needs, wants, and motivations. How can you ever hope to set up an employee rewards program that speaks to each employee individually? David Jones, CEO of Card Lab Inc. (www.cardlabcorp.com), says large […]
The collapse of several large financial institutions and the accompanying economic meltdown ushered in a new era in the United States, perhaps even in the entire world. Frugality and a new level of contemplation became commonplace. Along with this new sobriety came new rules, designed to prevent (or at least mitigate) what many view as […]
By Larry Karle, Longfellow Benefits While the market crash of 2008 is in the rearview mirror for many participants and plan sponsors alike, the bitter taste that was left due to many people suffering significant hits to the values of their retirement savings and their 401(k) balances remains to this day. In some instances, participants […]
For Holly Monroe, open enrollment and an increase in cardiovascular activity came at the same time each year. When she spotted the representatives from her employer’s voluntary insurance plans, she says, she always took to her heels. “I was one of those people who would run from the insurance people,” she freely admits. Monroe has […]
Recent economic conditions may be compared to torrential rains. It seemed at some points like the downpour just kept coming, and that companies and individuals got more and more panicky as the water kept rising. All of us have been affected in one way or another, but perhaps none more so than the retired population. […]
Who: W.R. Grace & Co. What: Offers on-site medical offices and promotes wellness Results: Lower absenteeism and lower incidence of seasonal flu. Lower turnover and lower heath insurance costs. Increased personal and team productivity. W.R. Grace & Co. not only promotes the benefits of wellness to its 5,900 employees globally, the company makes it easy […]
Myron Ullman III, CEO and Chairman of J.C. Penney, received a total compensation package worth $12.3 million dollars in 2010, a 48% increase from last year, according to the Associated Press. Bloomberg Businessweek reports that while Ullman’s base salary of $1.5 million remained unchanged from 2009, his other benefits far outweighed those of last year. […]
Microsoft has announced plans to shift stock awards into the base salaries for its most valuable workers, proving more cash up front, says Bloomberg. This comes amid news of increasingly competitive compensation practices in the technology sector, with Google, Twitter, and and Facebook camps looking to attract…and keep the best engineers and computer scientists. Some […]
There’s a gap between the amount companies and employees pay in employment taxes, and the amount they should be paying. And guess what? The Internal Revenue Service (IRS) is determined to narrow that gap. Much like going on a diet, the way they plan to shrink it will probably be uncomfortable for many American companies. […]