We’ve all had to deal with unsavory types: power-hungry bosses, know-it-alls, lazy coworkers. Difficult people are everywhere, but why? Why are difficult people difficult?
“Because it works,” says Psychologist Bruce Christopher as he took the stage during SHRM 25 to answer just this. His presentation set out to build a foundation for how HR professionals—and, frankly, everyone—can better deal with difficult people.
These difficult people are behaviorally blind, unable to see their actions for what they are, and so they simply steamroll their surroundings.
So, what can you do about it, in the workplace, and in life? Check out our infographic below!
Portafolio creativo by BLR Media