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bed, bath & beyond

Bed, Bath & Beyond Learns Wage and Hour Compliance Is No Bed of Roses

Exempt vs. nonexempt is a question that continues to trip up even the most sophisticated employers. Recently, Bed, Bath & Beyond was sued in Illinois federal court by assistant store managers who claim the company incorrectly classified them as exempt and improperly denied them overtime pay. With overtime claims on the rise, employers can’t afford […]

Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

rentention

Why You Want to Hire People Who Are Curious

Curiosity may have killed the cat, but it has built many a great company. Those who dare ask “why” have the potential to influence everything from day-to-day operations to product development and more.

'Made in My Image' Is Wrong Way to Assemble a Winning Team

If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who […]

Made in My Image’ Is Wrong Way to Assemble a Winning Team

If you’re going to hire someone, why not hire someone made in your image? Let’s face it—you’ve been successful. You’ve climbed the management ranks. You must be doing something right. So, who better to add to your team than someone just like you? Someone who acts like you. Someone who thinks like you. Someone who […]

Magnum, SMH

Who could possibly sully the sainted memory of Thomas Magnum, fictional private investigator and iconic 1980s bon vivant? All 45 of these guys, apparently.  Here’s a quick hit in case you don’t want to follow the link: Bachelor partygoers decided they would take in a baseball game in Detroit between the Tigers and the Chicago White […]

Benefits

Benefits: 45% of Employers Report Not Offering Workplace Group Life Insurance

Some say the key to attracting and retaining top talent is through a robust benefits package. Benefits play a crucial role in both attracting and retaining employees. Innovative benefit packages are often what distinguishes an employer from the pack—and what you’re not offering potential employees stands out even more. One key benefit you can offer […]

4 Ways to Empower the Modern Workforce

I’m a Chief Technology Officer (CTO), but my role as a technology executive has a lot to do with many of HR’s priorities as people managers—especially when it comes to supporting workplace flexibility and changes to the modern workforce.