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Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]

Remote Work, Promotions, and the Power of Proximity

The whispers started a few years ago and have since swelled to the point that we now hear the question nearly every day: Could working remotely full-time hurt my career? Behind the latest wave of worry is a new study by job-tracking firm Live Data Technologies that found remote workers are nearly a third (31%) […]

EntertainHR: Gamehendge – What Phish’s Music Can Teach Employers about Handbooks

Phish fans were in for a very special treat at the band’s recent New Year’s Eve 2023 concert at Madison Square Garden. For the first time in 29 years, the band played its Gamehendge set in full to the delight of its dedicated followers. The musical set originated from lead singer Trey Anastasio’s senior college project […]

The Modern Hiring Landscape: Spotting Red Flags and Harnessing AI

Even though many reports suggest that the U.S. labor market has cooled, employers are often still struggling to find top quality talent. In many industries, while there may be a large number of job applicants, few meet all of the hard- and soft-skill requirements necessary for the position. While running short-staffed for months or longer […]

Cutting Through the Complexity with Process Intelligence

In a highly competitive landscape, businesses that leverage data-driven insights to optimize, manage and automate work processes gain a competitive advantage. Making smart choices about where to implement and how to manage process automation is key. Process intelligence can help by utilizing advanced data analysis to identify processes that are best suited for automation. This […]

Healthcare CNOs Share Strategies for Healthier Work Environments

What is a healthy work environment? A large part of nurse dissatisfaction involves working in poor conditions. Nurses are overworked because of staffing shortages, they’re exhausted by heavy workloads, and they’re often dealing with workplace violence and other external disruptors. A healthy work environment is necessary for nurses to thrive, and for patients to get […]

Political Tensions Expected to Grow in the Workplace in 2024

Thanksgiving dinner, first dates, and in the office are great examples of times and places where talking politics is best avoided. After all, in a highly polarized American society, there’s a good chance of offending at least half the people in the room. The bad news for employers and managers, however, is that experts expect […]

A Learning Culture Is No Longer Just a ‘Nice-to-Have’ for Talent Retention

In a rapidly changing work environment, organizations grapple with retaining quality talent amidst an exhausted workforce, shrinking budgets, and an uncertain economy. The desire to stick around is decreasing among employees. According to Gartner, employee attrition averaged around 20% in 2022. The evolving landscape of employment—characterized by a surge in remote working, the loss of […]

Cracking the Code: How to Attract and Retain Hourly Workers

For many employers, attracting and retaining hourly workers seems like a puzzle with no solution. Employers often feel like the struggle to hire never stops. And even when people are hired, they’re often on the job barely long enough to be properly trained before they leave for what they think will be greener pastures somewhere […]

Quita Highsmith: Pioneering DEI Leadership at Genentech

Quita Highsmith’s journey to becoming the Vice President and Chief Diversity Officer at Genentech reflects a career dedicated to meaningful change in the realm of diversity, equity, and inclusion (DEI). In her role at Genentech, a member of the Roche Group, Highsmith has been instrumental in shaping and implementing strategies that have significant implications for […]