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Quality Starts With People

The other day, I was driving through a small town and saw a sign on the side of a building that read, “Nobody ever regrets buying quality.” That got me thinking about quality. Did the proprietor of this business have it right? Does no one ever regret paying for a quality product or service?

New Red Cross Research Shows 4 Benefits of Blended Learning

  The most effective safety training method has long been a subject of debate. Is classroom training best? On-the-job learning? Computer-based training? A new white paper from the American Red Cross makes the case for a blended approach that combines online scenario-based simulation learning with in-person classroom training. This blended approach is represented in a […]

How the boss stole Christmas

by Vanessa L. Goddard Many thanks to Dr. Seuss for the inspiration. Everyone down in HR-ville Liked Christmas a lot. But the boss, in his office upstairs, He did not! The boss hated parties, The whole holiday season. Free turkeys, Secret Santa, I’m not even teasin’. It could be he was stingy, Wouldn’t part with a […]

Be a Great Leader in 2015 with these 14 Qualities of Great Leaders

  Marvin Bower joined McKinsey & Company in 1933 and served as the management consulting firm’s managing partner from 1950 to 1967. In 1997, he published a book titled The Will to Lead: Running a Business with a Network of Leaders, in which he shares his perspectives on leadership. One of Bower’s beliefs is that […]

Resolve to Freshen Up Your Training in the New Year

  If you get feedback that tells you that your training is boring, you’ve got a problem. Let’s face it: It’s easy to fall into the same monotonous pattern of giving the same training over and over. But if your training is boring it’s not going to be effective. Here are some easy tweaks to […]