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Training: One Size Does Not Fit All

In yesterday’s Advisor, Harvard Senior Lecturer Frank Cespedes discussed the need for sales and HR to do a better job of using each other’s skills in hiring sales people. Today, we provide Cespedes’ take on sales training.

Do Your Managers Know How to Reward and Motivate Employees?

Many companies do not provide training to managers and supervisors on their recognition and reward programs, says Kimberly Abel, vice president of Employee Solutions for Maritz Motivation Solutions. In fact, only 25 percent of employers formally train their managers and leaders on workforce recognition and practices, she says, citing research from WorldatWork. “Unfortunately, it’s still […]

Why HR and Sales Must Learn to Speak the Same Language

By Frank Cespedes, senior lecturer in the Entrepreneurial Management Unit at Harvard Business School. U.S. firms annually invest three times more in their sales forces than they do in their advertising, 20 times more than on online media, and 100 times more than on social media. For many companies, selling is by far the most […]

Gone Lawsuit

[Note: Major spoilers ahead. If you have not seen/read Gone Girl, and wish to do so, please do NOT continue.] This past weekend my wife and I got to see David Fincher’s latest film Gone Girl. While I am a fan of Fincher’s work, I had not read the novel Gone Girl and had successfully […]

Tech Taking Over? HRIS Trends

Most every company is looking at the HRIS. What should your system be doing? For some guidance on this trend, we turned to BLR’s recently published HR Playbook: HR’s Gameplan for the Future.

There’s No Accounting for Termination Based on Cable Complaint

Cable companies sometimes get a bad rap. They make you sit at home, all day, waiting for them to come fix your connections. They charge you outrageous prices for things you can watch on Hulu the next day for just $8. And, they can call your boss and tell him you complained about their service, […]