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How to Tackle 3 Common Types of Workplace Conflict

Darius and Gloria are coworkers in a large corporation, and their shared manager has been extremely frustrated with the high level of conflict between these two employees, who are otherwise two of the manager’s top performers. In the past week alone, Darius and Gloria have had three separate conflicts the manager is aware of: On […]

HR Query: Redefining Leadership Development in 2023

Although traditional approaches to workplace leadership development aren’t producing the critical skills needed for the future, today’s leading organizations are evolving the way they develop leaders. This was one of the key findings of recent research from Torch, a people development platform, and Harvard Business Review Analytic Services. The study, based on the responses of 665 […]

Talent and Development Key to Business Success in the Years to Come

Training teams have long been dismissed by many organizations and employees. Corporate training has, in some cases, earned a hard-to-shake reputation as being boring and not particularly applicable to day-to-day job duties. While that reputation is largely unfair, it is true that L&D teams have improved considerably in terms of engagement, content and delivery in […]

Unlock the Power of Cognitive Diversity in the Workplace 

Effectively managing cognitive diversity in the workplace requires consideration of individual differences in thinking and processing information. Because cognitive diversity encompasses a range of styles, perspectives, and problem-solving approaches, it’s an asset that’s increasingly valued in today’s fast-paced work environment. In fact, cognitive diversity has been shown to lead to greater innovation and creativity and […]

Employee Wellness: How it Helps Improve Productivity

A company’s workforce is commonly its most important asset. Not only is this where the majority of resources are allocated, but staff are also the driving force for success. In fact, company labor costs can account for as much as 70% of total business costs, including employee wages, benefits, payroll, and other related taxes. Typically, […]

How Using a Justice Lens Can Make Your HR Practices More Equitable

As we make strides toward openly discussing race in the workplace, we must also remember that until the passage of the Civil Rights Act of 1964, it was still legal to include “blacks need not apply” in job ads. Once outlawed, explicit discrimination in hiring morphed into implicit barriers, taking on the form of coded […]

Case Study: Can Employers Be Liable for Customers’ Behavior?

Typically, harassment claims involve allegations that an individual has been harassed by a coworker or supervisor. A recent case involving an Illinois casino demonstrates the importance of employers guarding against potential harassment by non-employees as well. Cornered at the Beer Tub Laura Wong worked as a beverage server at Rivers Casino in Des Plaines, Illinois. […]

Faces of HR: Dipa Homer on Self-Awareness and Servant Leadership

Dipa Homer is a risk-taker, an important trait her parents passed on to her before she was born. Homer’s parents were born and raised in Bangladesh but decided to move to and start their family in a new place that offered opportunities. They chose Sydney, Australia. Both Homer and her brother were born and raised […]

Generative AI and L&D: Pros, Cons, and Key Considerations

Artificial intelligence (AI) chatbots have grabbed headlines in recent months for their rapid advances and apparent sophistication. For example, ChatGPT, one of the better-known AI chatbots, recently made waves by successfully completing a number of law and business exams at top U.S. universities. There’s a vigorous, ongoing debate over the implications of the sophistication and […]

NLRB

How Employers Can Prepare as Union Organizing Rises

The overall percentage of private sector unionization dipped slightly (by .2%) in 2022, but labor unions made strides in organizing new workers. In 2022, unions won more elections to represent private sector employees than in any year since 2005. They also won a record-high 76% of all elections held, buoyed by numerous victories in the […]