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Training employees to eliminate unconscious bias

by Matthew A. Lafferman Everyone has unconscious or subconscious preferences. Generally, we all prefer to associate or socialize with people who share our background and interests. As a consequence, we often aren’t aware of our preferences, identifying our behavior only when it’s pointed out by someone else. Unfortunately, we carry our hidden biases into the […]

Bullying in the workplace

by Amy S. Ybarra Bullying. We’ve all read the headlines. A child shoots another child who bullied him. A child takes her own life because she was bullied. As a result, schools are teaching kids and parents about recognizing the signs of bullying, reporting troubling behavior, and stopping it before it escalates. But bullying is […]

Trends in religious discrimination and accommodation

by Alka Ramchandani The Equal Employment Opportunity Commission (EEOC) has been coming down hard on organizations that are failing to accommodate employees for their religious beliefs. What follows are a few tools and concepts you may use to eliminate the potential of being a target for a lawsuit based on religious discrimination or failure to […]

More Pay? No, Better Recruiting

Case Study: Company Situation A large high-tech firm was experiencing a significant amount of annual turnover by their sales reps, says DiMisa, who is senior vice president and the head of the Sales Force Effectiveness Practice at Sibson Consulting. Initial analysis showed that the cost associated with the company’s turnover was more than $50 million […]

$2 Million Mistake—Hiring the Wrong Salesperson

And it’s not just dollars, adds DiMisa, who is senior vice president and the head of the Sales Force Effectiveness Practice at Sibson Consulting. Your salespeople are the company’s ambassadors, the conduit to the customer, usually the first impression, and maybe the only impression. You don’t want the wrong people in those roles, DiMisa says. […]

Chim, chimney

If you are a Mary Poppins fan, as I am, you were probably as excited as I was to check out Saving Mr. Banks, which is based on Walt Disney’s long-time efforts to bring Mary Poppins to the big screen. As chronicled in the film, that proved to be quite the challenge given that the […]

Employers and Health Plans: Panelists Don’t See ACA Exodus

The jury’s still out on the impact of health care reform on employment‐based health benefits, but predictions of mass instability are certainly not materializing, reform experts said May 15 at a policy forum sponsored by the Employee Benefits Research Institute in Washington, D.C. The Affordable Care Act will not trigger a rapid exodus from employer-sponsored […]

Friending, Unfriending, and Linking In on Social Media

Casual References Casual references on LinkedIn or other professional social media sites pose legal risks: Defamation (if they are negative and untrue). Misrepresentation (if they are positive and untrue). Evidence of pretext in an EEO claim (if you terminate for poor performance but you’ve written a glowing recommendation on LinkedIn). Segal’s recommendation: Make clear to […]

The ABCs of ASTD Becoming ATD

Here’s how the American Society for Training & Development (ASTD) explained its recent name change, to the Association for Talent Development (ATD): This change recognizes the dynamic growth and influence the broader training and development profession has today and will in the future. The scope and global impact of the field has grown dramatically since […]

Employer FCRA Requirements

Do you conduct background checks on job applicants before officially hiring them? If you do, are you in compliance with the Fair Credit Reporting Act (FCRA)? When getting started with background screening, some employers don't realize they are required to comply with the FCRA as part of this process.