Archives

Our Motto: ‘Customer Service Is Job 2’

Oswald, CEO of BLR, offered his thoughts on customer service in a recent edition of The Oswald Letter. Recently, my wife and I celebrated our 25th wedding anniversary, says Oswald. My gift to her was a trip to the Caribbean for a few days. That’s 5 days without kids! In our world, that doesn’t happen […]

Proposal Would Speed Bankruptcy Retirement Asset Distributions

To expedite distribution of retirement assets from companies in Chapter 7 bankruptcy proceedings, the U.S. Department of Labor wants to allow bankruptcy trustees to use its Abandoned Plan Program. This program establishes a process to terminate abandoned plans so that plan participants and beneficiaries gain quicker access to their benefits; currently, however, bankruptcy trustees do […]

New Maine law on independent contractors goes into effect December 31

by Peter D. Lowe Maine employers need to pay attention to a new Maine law on the definition of “independent contractor” that goes into effect December 31. Legislative Document 1314, passed in Maine earlier this year, outlines two sets of conditions that must be in place for an individual to qualify as an independent contractor […]

Is Leadership Training a Priority?

Truly successful supervisors and managers don’t “boss” their employees, they lead them. It’s through effective leadership that employees are motivated to perform at their best. It’s through effective leadership that goals are achieved and departments meet productivity, quality, service, and safety standards. In short, developing effective leaders among your managerial and supervisory staff is essential […]

January 1 marks major deadline for North Carolina E-Verify law

by Richard L. Rainey North Carolina’s law requiring employers and local governments to use the federal E-Verify system when hiring new employees is taking effect in phases. January 1 is the next effective date. The requirement to use E-Verify begins January 1 for employers with at least 100 but fewer than 500 employees in North […]

Employees on the autism spectrum: guidance for employers

by Tammy Binford Autism spectrum disorders (ASDs) – a group of developmental disabilities that can cause social, communication, and behavioral challenges – affect one in 88 children and one in 54 boys, according to the U.S. Centers for Disease Control and Prevention (CDC). That makes autism the fastest-growing serious developmental disability in the United States, […]

When world events hit the workplace

by Mark Schickman Statistics from the Equal Employment Opportunity Commission show that charges of discrimination based on religion and national origin are the fastest growing categories in the past decade. Of course, that coincides with the aftermath of 9/11 and, rational or not, American anger and suspicions over Middle Eastern Arab communities. This shift in […]

EEOC offers website and guidance for young workers

The Equal Employment Opportunity Commission’s (EEOC) Youth@Work program is designed to educate working-age young people about their rights and responsibilities in the workplace and how they can protect themselves against illegal discrimination and harassment in the workplace. The program consists of three main components:  the Youth@Work web site, free outreach events, and partnerships with business leaders, […]