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A: Content physical space where training takes place can influence how effective training is; yet many trainers do not take that into consideration when designing and delivering training, says Jill Greenbaum, Ed.D., coach, speaker, and author (www.icoachidesign.com). Ideally, trainers should know during the design phase where the training will occur and how many learners will […]
What Happened In 1985, “Phyllis” was hired to work at a hotel in Dorchester, Massachusetts—initially known as a Howard Johnson Hotel, then as South Bay Hotel, and, starting in 1997, as a Holiday Inn Express operated by Jiten Hotel Management, Inc. As the executive housekeeper of the Holiday Inn Express, Phyllis oversaw the housekeeping staff […]
In addition, 12% reported that their executive coaching programs are “ineffective,” according to the survey of 230 organizations by AMA Enterprise, a division of American Management Association (www.amnet.org) that offers advisory services and tailored learning programs. “The mixed grades for coaching aren’t unexpected when compared to the effectiveness of other executive and leadership development opportunities,” […]
Organizations increased their spending on employee development by 9.5 percent in 2011—to a per-learner average of $800, according to The Corporate Learning Factbook® 2012: Benchmarks, Trends and Analysis of the U.S. Training Market from Bersin & Associates. The firm also reported that large businesses nearly doubled their investment in social learning—to an average of $40,000. […]
A: Content and delivery are not necessarily to blame when training fails to drive long-lasting behavioral change. More often, the blame rests with a lack of reinforcement back on the job, says Mike Ryan, senior vice president of Marketing and Strategy for Madison Performance Group (MadisonPG.com). “Training is a key business imperative, but the long-term […]
What Happened The Warrick County, Indiana, sheriff hired “Connor” as a reserve deputy sheriff in November 2003. Connor received promotions to part-time—and, later, full-time—dispatcher before becoming a full-time deputy sheriff in August 2007. All new deputies are required to complete a 1-year probationary period during which field training officers (FTOs) teach them basic law-enforcement techniques. […]
Among the nearly 460 HR professionals surveyed by SHRM, 52% reported that their organization teaches employees about financial planning—down from 64% in a similar survey 2 years ago. Types of Programs Offered Of organizations that offer financial education, 79% provide access to financial counseling and resources via their employee assistance program, SHRM found. Meanwhile, 68% […]
“Several times a year we meet with the contractors to get feedback about our ironworkers in the field,” says Randy Palumbo, apprenticeship and training coordinator for Iron Workers Local 48 in Oklahoma City (www.ironworkers48.org). “They tell us what they would like taught more in our classes, or taught less, and we build our programs accordingly.” […]
A: In today’s multicultural workplace and economy, it is important for many employees to become multilingual. With companies of all sizes connecting with colleagues and clients across the globe via Skype, Twitter, Facebook, and LinkedIn, language training is playing an increasingly important role, says Michael Schutzler, CEO of Livemocha (www.livemocha.com), which describes itself as the […]
Employers that own corporate jets and pay a management company to fly them were not pleased by a recent IRS memo on tax treatment of such arrangements, and two private aviation trade associations have been working with IRS on relief. Chief Counsel Advice Memorandum 20120026 , although not binding (see note at end of this […]