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Women Get More Free Preventive Care — Should Men Be Jealous?

Health reform has got women covered. The U.S. Department of Health and Human Services (HHS), in rules implementing the reform law’s mandate, has enumerated a host of preventive services for women that (non-grandfathered) insurers and plans must cover the services consistent with the rules, without cost sharing, in the first plan year that begins on […]

When Managers Ignore Problems, New Problems Emerge

Yesterday, we looked at 3 common EEO investigation errors, courtesy of attorney Jonathan Segal. Today, the final 3 on his list — plus an introduction to an important webinar later this week, specifically for California employers, on the rapidly approaching EEO-1 filing deadline.

‘Tickets to Slide’ Kill Productivity, Demotivate Top Workers

In yesterday’s Advisor, we got the first four of Rick Lepsinger’s “tickets to slide”; today, the rest of the tickets plus an introduction to a new, online leadership training system. Lepsinger, president of OnPoint Consulting, is the author of Closing the Execution Gap: How Great Leaders and Their Companies Get Results (Jossey-Bass, 2010). Ticket to […]

Missouri Teachers: Don’t “Friend” Your Students

A new Missouri Senate Bill is taking aim at teachers who use social networking to communicate with their students. According to MSNBC, Senate Bill 54, which goes into effect on August 28, is quickly becoming known as the “Facebook law.” Though the law primarily offers liabilities for school districts who fail to disclose suspected or […]

Declining Retirement Plans: Will There Be More Fiduciaries in the Future?

Plan sponsors who watched their retirement investments get buffeted by recent recessionary storms have had few ERISA remedies against broker dealers who led them to poor-performing funds. The sole recourse under ERISA for plan members was to sue the plan sponsor who relied on the advice, rather than against the professional financial expert who gave […]

Hot List: Wall Street Journal’s Bestselling Hardcover Business Books

The following is a list of the bestselling hardcover business books as ranked by the Wall Street Journal with data from Nielsen BookScan. 1. StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup’s Now, Discover Your Strengths by Tom Rath. Are you unsure where your true talents lie? Do you feel […]

Canadian Court OKs Random Alcohol Testing

by Nicola Sutton The recent decision of Limited v. Communications, Energy and Paperworkers Union of Canada, Local 30 by the New Brunswick Court of Appeal has upheld random alcohol testing where the workplace is determined to be “inherently dangerous” and the method of testing is minimally intrusive. This is an important case for employers seeking […]

The 7 Most Common Accountability Excuses and How to Avoid Them

“Not my job,” “No one told me,” and other accountability excuses cause more damage than you might imagine, says consultant Rick Lepsinger. In today’s Advisor, his tips for avoiding these “tickets to slide.” No one told me the project was due Friday!” “But Bob’s the team leader—it’s his job to see everyone knows when priorities […]

Zappos Is NOT About Shoes—Top 10 Ways to Great Customer Service

It’s not about shoes, says Zappos CEO Tony Hsieh, it’s about stories. (See yesterday’s issue for a great Zappos’ customer service story.) It’s about creating more memories, says Hsieh. Hsieh uses the Las Vegas example of Cirque du Soleil. They totally redefined circus with their extraordinary sets and movements, but they didn’t get there by […]

Social Media and Hiring: Beware of Other Legal Risks

Yesterday, we noted that because of anti-discrimination and credit reporting laws, when it comes to using social media to gain intel on prospective employees, HR professionals cannot just act like kids in the candy store. Why, they can’t even act like kids in the candy aisle at the grocery, because there are even more legal […]