How Much Is Bad Behavior Costing Your Company?
Workplace incivility is an often overlooked, expensive, yet treatable malady, says the new book, The Cost of Bad Behavior. Authors Christine Pearson and Christine Porath show how to calculate the cost and what to do about eliminating the undesirable behavior. What Is Workplace Incivility? Pearson and Porath offer several examples of incivility: Taking credit for […]