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While many of the diversity, equity, and inclusion (DEI) leaders we speak to as part of our ongoing series on DEI executives came into those roles almost fortuitously, our subject for this iteration has been involved in DEI efforts since his college days. Darrell L. Johnson, Jr., MBA, is the manager of diversity and inclusion programs […]
Health care ranks among the worst industries for customer satisfaction, as the scope of marketing efforts has traditionally focused on physicians and other stakeholders. But the past 2 years have fueled a shift to a more patient-centric culture and a focus on an exceptional customer experience (CX). Hospitals and health insurers are doing this by […]
For months, business executives have been strategizing ways to convince employees to return to the office. Thwarted by the “Great Resignation” every step of the way, many organizations, including Wall Street powerhouses, hoped to impose Labor Day 2022 as the deadline to force the work-remotely crowd back to their cubicles. To soften the stick of a mandatory […]
In a recent decision, the Appellate Division, Second Department ruled an employer’s alleged failure to engage in the “interactive process” wasn’t an independent element of a disability discrimination claim under the New York State Human Rights Law (NYSHRL). Read on to understand what this decision means for your business and why it is normally always […]
In recent years, the topic of the environment has been on everyone’s mind. Jobseekers increasingly care about finding employers that prioritize sustainability, especially millennial and Gen Z employees, who place a lot of importance on the values of their potential employers. Many people want to know what steps they can take; how they can make […]
The phrase “quiet quitting” became popular after a TikTok video describing it went viral. However, workforce studies on the changing world of work support the rise of quiet quitting and suggest it’s more than a social media hashtag. Quiet Quitting Is An Intentional State of Mind The term implies a norm in which people feel […]
A car salesman who was terminated following customer complaints of a bad attitude cannot get to a jury on his religious discrimination claim according to the U.S. 10th Circuit Court of Appeals (whose rulings apply to all Oklahoma employers). The appeals court affirmed the trial court’s grant of summary judgment (dismissal without a trial) in […]
Meet Jennifer Armstrong-Owen, VP of People at talent platform SeekOut. Armstrong-Owen has more than 20 years of experience in the tech industry and continues to dial in on the HR issues companies of all sizes are facing. We recently connected with Jennifer to discuss how she got her start in the industry, her best mistake, […]
As September progresses, millions of Americans are looking forward to fall colors, pumpkin spice everything, and the start of the NFL season, even as they lament the end of summer. The start of professional football also means the start of fantasy football for the millions of Americans who participate in leagues every year. For the […]
On July 14, 2022, the Wisconsin Court of Appeals ruled in favor of a former employee in a dispute over whether two uniquely worded restrictive covenants against him violated Wisconsin law. The case presents new considerations regarding what employers can and cannot include in noncompete clauses with severed employees.