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For healthcare providers, having a diverse workforce is paramount to quality of care. The communities they serve contain patients from a wide array of backgrounds, races, and socioeconomic classes. Without shared similarities and cultural values among them, it’s difficult for medical professionals to establish the strong patient relationships that are needed for effective care.
Whether at a family holiday or social function, people are sometimes asked: “So, how much do you make?” It’s an awkward question because Americans are private and sensitive about discussing money. The natural instinct for many when faced with such a question is to simply say, “That’s none of your business.”
Inequality is a word that is often thrown around when it comes to workplace culture. And whilst we live in a world that continues to fight against it, we still find ourselves on a mission to close a whole host of gaps; age, gender, and ethnicity, to name but a few. But, as we transition […]
Many people are fully aware of how their body language can communicate their feelings and emotions to the outside world, whether intentionally or not. For instance, crossed arms might signal defensiveness or hostility, consistent eye contact can relay a sense of confidence, and leaning forward can suggest engagement and interest.
In recent years, we have seen a revolution in the cybersphere. An increasingly hyperconnected world has opened the doors to more malicious threats from hackers, inside and out. In response, companies of all sizes have begun taking their cyber defenses more seriously. Cybersecurity has advanced by leaps and bounds, with growing interest in the field […]
Company culture is a significant driver of success, and a strong culture attracts and retains top employees, fostering teamwork and trust. Conversely, a toxic culture can thwart any company. Patrick Whitesell, executive chairman of Endeavor, an entertainment and media agency, stated, “You can have all the right strategies in the world; if you don’t have […]
While segmenting employee populations by generation is “old hat” at this point, the rise of the latest cohort, Generation Z, requires a new focus. Gen Z (individuals born after 1997) makes up more than one-fifth (21%) of the world’s working-age population and is expected to grow to 30% of the U.S. workforce by 2030. At […]
Is an employer liable for employee misconduct at “after-hours” gatherings? When a trial court adopted a narrow view of what constituted “the workplace,” an appeals court weighed in using a “totality of the circumstances” test.
Organizations go through quite a lot to hire employees, so capitalize on that success with a thoughtful and effective onboarding strategy. I recently asked Keith Kitani, CEO of GuideSpark, some critical onboarding questions and am happy to share them with you in this article. What are the biggest onboarding mistakes you have seen? One of […]