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Make No Mistake, Errors During the Hiring Process Are Not Inevitable

When thinking about the hiring process, those doing the hiring often focus on mistakes job candidates make. Maybe hopefuls show up for an interview late and unprepared, or maybe they’re interested in the job’s salary but not so much the actual work the job requires. Certainly, candidate mistakes can be egregious, but what about mistakes […]

Soft skills

Mastering the Art of Soft Skills Assessment in Recruitment

As technology, including emerging tools like generative AI, continues to advance and replace many tasks once performed by humans, a common theme has emerged among employers when asked what kinds of aptitudes they expect and seek out among their workers: soft skills. While a spreadsheet tool can crunch numbers more effectively than any human and […]

AI-Powered Job Search—Is the ‘September Surge’ About to Get Even Bigger?

As we approach the traditional post-Labor Day hiring surge, known as the “September Surge,” HR professionals may be bracing for an even more significant influx of job applications. Thanks to the growing popularity of AI-generated resumes, cover letters, and automated application tools, the number of candidates vying for positions is likely to increase substantially. Xplor […]

Supreme Court Hands NLRB a Piping Hot Wake-Up Call

A mostly unanimous U.S. Supreme Court has ruled that a National Labor Relations Board (NLRB) request for preliminary injunctive relief while unfair labor practice charges are pending is to be evaluated by the same standards as any other injunction request. The ruling in Starbucks v. McKinney rejected the Board’s position that its requests should be […]

Eric Thomas: Spearheading Diversity, Equity, and Inclusion at Genesys

Eric Thomas, Global Diversity, Equity, and Inclusion Officer at Genesys, has a robust background in various leadership roles across different industries. With a bachelor’s degree in business from Eastern New Mexico University, along with an executive management certificate from the London Business School, Thomas’ diverse experiences uniquely position him to lead Genesys’ diversity, equity, and […]

Multigenerational Study Reveals Employees’ Distinct Perspectives on Benefits

From Zoomers to Boomers, today’s workplace comprises four generations with divergent views and perceptions of their employment. What’s on the minds of this increasingly broad employee base as it continues to skew younger and benefit needs become even more nuanced? ARAG, a leading provider of legal insurance, recently conducted the Multigenerational Workforce Study 2024 to […]

When Using AI at Work, Be Sure to Avoid Wage and Hour Claims

Employers are looking to save time and money and are turning to artificial intelligence (AI) to make employment practices more efficient. In early 2024, the U.S. Department of Labor (DOL) issued guidance to help employers navigate the use of AI. The takeaway is that eliminating humans from critical employment processes could result in a violation […]

The Evolution of Retirement: From Pensions to 401(k)s and What It Means for Employee Retention

In the modern, information-based economy, human talent is incredibly important to just about any organization. Finding, recruiting, and retaining that talent is consequently extremely important as well, and businesses have many strategies aimed at retention, from creating diverse and inclusive workspaces to tenure-based bonuses and advancement schemes. But what ever happened to the ultimate corporate […]

The Importance of Creativity in the Workplace

While artificial intelligence promises to revolutionize the workplace by adding tremendous efficiencies and taking over a multitude of tasks from human workers, it is becoming increasingly apparent what kinds of work AI is not well-positioned to perform. This makes human abilities like creativity increasingly sought after among human workers. Creativity in High Demand A new […]

Case Study: Employee Challenges DEI Training Video—But Neglects to Watch It

In recent months, many employers have faced increased scrutiny of and challenges to their diversity, equity, and inclusion (DEI) initiatives, including claims that the programs amount to “reverse discrimination.” In a recent decision, the U.S. Court of Appeals for the 7th Circuit (which covers Illinois, Indiana, and Wisconsin) rejected an employee’s reverse discrimination claim under […]