Archives

Using Body Language to Improve Your Communication

There’s an old adage that 90 percent of communication is nonverbal. In other words, it’s not always what we say but how we say it, that really conveys a message to the person we’re communicating with. This is as important in the workplace as it is anywhere else. When we communicate with our employees, coworkers, […]

Remote Worker Phone Calls—Non-Verbal Communication Matters

We’ve previously discussed the challenges that exist when trying to communicate face-to-face. Body language can send various nonverbal cues to others, whether we intend them or not. But it’s not just face-to-face communication that can cause unintended messages to be sent. Even when we communicate over the phone, via e-mail or text, there are various […]

onboarding

3 Long-Lasting Impacts of Effective Onboarding

If you’re approaching onboarding as a quick way to get forms signed and mandatory trainings completed, you’re missing out on a boatload of benefits. Sure, there are operational tasks that have to be completed when a new employee starts. But a thoughtful onboarding program can provide so much more. Effective onboarding can deliver results that […]

experience

The Candidate Experience Has Never Been More Important

In a 2017 Candidate Experience Study, conducted by CareerBuilder, 78% of candidates stated that their general candidate experience was an indication of how a company treated its people. We might ask when the “experience” starts. Is it when the candidate first applies for a job? Or, does it begin when the candidate has already gone […]

It’s Time for HR to Plugin to Augmented Reality

What is augmented reality (AR)? With AR, an environment is created that has virtual elements added in (often superimposed) over existing views of the surroundings. This is usually accessed through a device, such as a smartphone, tablet, specialized glasses, or headset. The result is a situation in which the individual can continue to see what […]

Roseanne Barred from ABC: How to Protect Your Business from Social Media Meltdowns

Roseanne Barr, known for her big mouth and abrasive humor, is no stranger to controversy. (I still cringe when I recall her rendition of the national anthem.) Unfortunately for her, and the more than 200 people who worked on the successful 2018 reboot of her ’90s television series, no one was laughing when she went […]

Experience Is Everything: Tips for Improving Your Candidate Experience

According to the 2017 CareerBuilder Candidate Experience Study, nearly four in five (78%) candidates say the overall candidate experience they receive is an indicator of how a company values its people. But when does the “experience” start? Is it when a candidate first applies for an open position? Or, is it after the candidate has […]