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5 Soft Skills Your Employees Need to Learn in 2018

Most businesses understand the importance of soft skills training. It boosts productivity and retention rates 12% and delivers a 250% return on investment based on higher productivity and retention, according to research highlighted in this Forbes article. [Note: we covered the five “hard” skills in a previous post.] Here are the five soft skills your […]

10 Tips and Best Practices for Giving Employees Valuable Feedback (Part 2)

Yesterday’s post  offered five tips and best practices for giving your employees valuable feedback. Here are five additional tips: 6. Make it Timely and Relevant When providing feedback, ensure it’s timely and relevant. Don’t procrastinate in giving feedback, even if it’s challenging. For example, if brand-new customer service representatives fail to follow a certain script […]

Do You Manage Your Company’s Employee Value Proposition?

In Friday’s Advisor, we were discussing the employee value proposition (EVP), which is the set of things that employees value that are received as part of working there. It’s essentially the reasons employees should work for you rather than the competition. Every organization has an EVP, but not every organization takes steps to manage it.

How Effectively Can A.I. Build Teams?

A.I. seems to be in the news all the time, whether it’s in movies and tv, controlling manufacturing, and even including human resources, training, and recruiting. We recently sat down with Phil Alexander, CEO and Founder of Nexus A.I., and Frank Cho, COO of Nexus A.I. Their company is dedicated to using A.I. to help […]

The High Cost of High Turnover

Make no mistake: High employee turnover impacts the day-to-day operation of your business. It also sends a message to prospective job candidates, and the message isn’t “work here.”

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What Is the Hollywood Model of Work?

Even if you’ve never been anywhere near a Hollywood studio, you can imagine that it takes hundreds of people to put together a movie—all with differing talents, each with expertise in their respective field. Different actors and directors (and all of the hundreds of other roles that come together to make a movie happen) come […]

10 Tips and Best Practices for Giving Employees Valuable Feedback (Part 1)

Ninety-eight percent of employees will fail to be engaged when managers provide little to no feedback. Ninety-eight percent! And 65% of employees claim that they want to receive more feedback at work.1 However, a lot of employers and learning and development professionals don’t know where to start when providing valuable feedback. Here are five tips […]