Archives

How to Create Diversity with Recruiting

In yesterday’s Advisor, we talked about the benefits of having a diverse workforce and took a look at a few recruiting tips to ensure that the recruiting process promotes inclusion. Today let’s outline a few more tips:

candidates

Addressing the Black Hole

Even as advocates for a positive candidate experience appear to be making inroads in corporate America, small businesses seem to be missing the message.

ban the box

Ban the Box Now: More the Rule than Exception when Screening

Ban the box laws that remove the box on applications that job applicants are asked to check if they have a criminal record are now more the rule than the exception for Human Resources professionals when screening applicants. As of March 2018, 30 states and more than 150 cities and counties have ban the box […]

transgender

6th Circuit Rules Title VII Prohibits Transgender Discrimination

On March 7, 2108, the 6th Circuit Court of Appeals—which covers Kentucky, Michigan, Ohio, and Tennessee—granted summary judgment to the Equal Employment Opportunity Commission (EEOC) on its claim that a former employee of a funeral home in Michigan was fired from her job because of her transgender status in violation of Title VII of the […]

Customer Service 101—Train the Trainers

The term “customer service” is typically applied to external customers, but trainers don’t have “customers” in that traditional sense. Their customers are employee learners. And it’s imperative that they see their learners as customers they should be kept satisfied if they want their programs to be successful. Why? Because unsatisfied learners won’t continue to take […]

healthcare

Implement Innovative, Integrated Practices for Healthcare Cost Savings

A group of best-performing companies has achieved a $2,251 per employee per year (PEPY) healthcare cost advantage over the national average in 2017 ($9,950 compared with $12,201), according to global advisory, broking, and solutions company Willis Towers Watson’s 22nd annual Best Practices in Health Care Employer Survey.

E-Learning FAQs: Answers May Surprise You (Part 1)

E-Learning (electronic learning) has been around for decades. It entails the use of technology to deliver, manage, and evaluate learning content and instruction. But how much do you really know about it? Even if you’re currently using e-learning methods and platforms, there are probably at least one or two nagging questions you have about it […]