Author: Scott A. Holt, Attorney, Young Conaway Stargatt & Taylor, LLP

social media

Have You Read Your Social Media Policy Lately? Much Has Changed

When is the last time you updated your social media policy? Does it still reference older social media sites like Bebo, MySpace, Digg, or about.me? Since our last article on this topic several years ago, technology has undergone significant changes. You likely drafted many of your policies before the likes of Instagram and Snapchat even […]

Jussie Smollett’s Terrible, Horrible, No Good, Very Bad Salary Negotiation

Did anyone else watch On Our Own, the 1994 TV series in which six real-life siblings co-starred and were raised by their eldest brother (who posed, Madea-style, as their long-lost Aunt Jelcinda and was apparently not one of the real-life siblings) after the death of their parents? I remember this series, not for the tearjerker […]

Company Values as a Business Driver

We’ve all been exposed to company values at one time or another. Actually, “seen” company values is probably more accurate. They tend to manifest in the form of lofty statements a company puts on its website and in new employee manuals to bolster its standing in the eyes of employees, customers, and shareholders. And that’s […]

expectations

Implementing Design Thinking

In part 1 of this article, we explored what design thinking is and how it can be valuable. Here, we will explore how to implement design thinking at your workplace.

Unions Win Portion of WV Court Battle Over Fees, Dues

A West Virginia judge has invalidated portions of a state statute that allowed private-sector employees in union-represented jobs to avoid paying union dues, fees, or other assessments for collective-bargaining representation or instead pay an equivalent amount to a third-party charity.

performance

Using Design Thinking and a People-Centered Performance Management Process

In an illuminating TED Talk, “The way we think about work is broken,” Barry Schwartz encourages us to think about whether it’s human nature that creates institutions or institutions that shape human nature. In traditional factory lines, work was simply based on the exchange of labor for money. However, money doesn’t have to be the […]

stress

What Your Employees Worry about Most in the Workplace

Ever wanted to know what’s really on your employees’ minds? In 2018, Business.org partnered with Lux to conduct a study on workplace fears. The study surveyed 100 people from each state—for a total of 5,000 participants—about what work-related issues concern them most.

5 Tips to Protect Your Productivity and Your Performance

Carmen is a new hire with lots of potential. Her last employer described her as a star performer, even right out of college. “She can handle anything,” her previous manager raved. “Whatever we threw at her she accomplished—and she did it well.” While her new position is a stretch-role, she’s confident she can do it […]

How Employee Engagement and Customer Loyalty Go Hand in Hand

It is far easier and less costly to generate more business from an existing client than it is to draw in a new customer. But you can only capitalize on your existing clients if you develop the all-important customer loyalty. Your employees are pivotal to this process.