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A new study examines global worker and customer experiences across industries. The Worker Shapes The Customers’ Experience study—released by Appirio, a global services company that helps customers create next-generation worker and customer experiences—shows that while executives say they understand the importance of worker experience and its impact on customer experience (and thereby customer loyalty and […]
Quantum Workplace, an HR technology company known for its “Best Places to Work” program, recently released its list of most engaged cities in the U.S.
Following the May passage in the House of the American Health Care Act (AHCA), the Senate has now released the text of its own draft Affordable Care Act (ACA) reform bill.
As the idea to make paid family leave mandatory continues to gain attention, employers may be wondering what various paid leave proposals might mean for their businesses. A June 20 meeting between first daughter and presidential adviser Ivanka Trump and a handful of senators doesn’t draw a clear picture of what may be in store, […]
U.S. Chief Executive Officers (CEOs) are highly confident about their business prospects over the next 3 years and will focus on investing in new technologies in order to remain competitive and grow, according to a study released today by KPMG LLP, the U.S. audit, tax, and advisory firm.
The Securities and Exchange Commission (SEC) on June 1 got into the act of examining standards of conduct for investment advisers after long being overshadowed in the area of fiduciary oversight by the U.S. Department of Labor (DOL).
A new survey released by TSheets reveals that U.S. workers left 600 million days of vacation unused last year.
It would seem as though the Nevada Legislature has declared war on small employers this legislative session with proposals to raise the minimum wage, require equal pay for equal work, and force Nevada employers with 50 or more employees that have operated in the state for at least one year to provide 24 hours (equivalent […]
A lawsuit filed by the federal government alleging that the ability to contract Ebola is a disability is “nonsensical,” according to the Massage Envy franchisee defending the case.
There are effective strategies employers can use to investigate complaints of workplace bullying, according to Karen Michael, Esq. of KarenMichael PLC, a presenter at SHRM’s 2017 Annual Conference & Exposition in New Orleans.