Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

culture

Post-Covid Strategies for Rebuilding a Resilient Workplace Culture

The past year has seen a massive shift in how work gets done around the world. As a result, organizational performance and workplace culture have become mission-critical issues that are now top of mind for every business leader. I’ve mentored dozens of professionals during my nearly 30-year career about organizational performance and workplace culture. I […]

Stop Pointing the Finger Internally

Businesses can be complex, interdepartmental webs of cooperation and codependence. When salespeople must backtrack on pricing they promised to a potential customer, it may be because someone in the finance department initially provided incorrect information. When a customer service representative receives an angry call from a frustrated customer, it may be due to shoddy work […]

Keeping Staff Engaged While Work-from-Home Drags On

Just a few weeks ago, we, along with businesses and HR observers around the country, were discussing the logistics of bringing staff back to the office as the COVID-19 pandemic wanes and fades away. What a difference a few weeks can make! With COVID resurging in the form of the Delta variant, businesses that had […]

micro credentials

Pros and Cons of Micro-Credentials

Traditionally, the education-to-labor-force pipeline has followed a fairly consistent, one-directional path: Children and young adults work through K–12 education, and then some pursue undergraduate, vocational, professional, and/or graduate-level degrees before entering the workforce.

New Hire

Building a New Hire FAQ

A manager’s job is not easy. Situated between frontline staff and senior management, managers are often battered on both ends of the corporate ladder by constant demands from higher-level management and the challenges of coordinating the activities of a team that is often inexperienced.

The Importance of Responsiveness

When people think of the top job skills that help employees stand out in the labor market, technical skills, like computer programming, or proficiency with certain workplace applications comes to mind. But some of the most critical skills are soft skills, traits and abilities that aren’t necessarily specific to any given industry or job but […]