Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

roles

Importance of Clearly Defined Job Roles

One of the most frustrating situations for a manager is expecting a deliverable while the rest of the team looks around the room or points fingers. At the same time, it can cause a lot of tension when multiple staff argue over who has “jurisdiction” or decision-making authority over a given situation.

mentor

Flash Mentoring Creates Strong Onboarding

Gallup estimates that employee turnover can cost companies one-and-a-half to two times an employee’s annual salary—a conservative estimate for replacing the employee who leaves. To combat this employee attrition, many organizations try to implement effective onboarding initiatives.

workforce

What Is Workforce Modeling?

HR professionals understand the importance of optimizing the workforce. We know it requires a lot of skill and effort to successfully recruit and retain top-level talent and that businesses rely on having the people they need in place to meet customer demand.

bias

Why Unconscious Bias Training May Not Help

Unconscious bias training, also known as implicit bias training, is a means to help employees identify and understand the underlying biases we all harbor. The deeper intent behind the training is to help employees to improve their actions by recognizing their biases and not acting upon them when they arise.

leadership

Leadership: The Value of ‘Did You Get That Figured Out?’

The term “micromanagement” has a negative connotation and for good reason. In general, people don’t like to have someone literally or figuratively looking over their shoulder while they perform their work. At the same time, managers are often faced with employees who—for a variety of reasons—ask for more help in performing relatively straightforward tasks.

Remote

Making Connections in a Virtual World: Creating a Remote Internship Program

For Webster Bank, the decision to retain our summer intern program was easy. The program is a pipeline to future bankers, and it is part of an overall corporate strategy to promote career growth and development among all of our bankers. We also decided that if we were going to move ahead with the program, […]

information

Leadership: The Risk of Giving Too Much Information to Staff

In the modern workplace, companies increasingly encourage transparency with employees. For example, by keeping staff up to date on dynamic situations like COVID-19 impacts to the company, economic concerns, or even potential layoffs, companies can avoid stirring up the rumor mill or creating additional anxiety.

input

Seeking Employee Input on New Technology Acquisitions

Implementing the right technology can make a huge difference in a company’s success. Technologies that have strong synergies with the organization and its people can leverage and amplify competitive advantages and set a business apart from its competitors.

confict

Productive vs. Unproductive Conflict in the Workplace

Our workplaces have a conflict problem. Over half of all employees (57%) have left a conflict situation with negative feelings—most commonly, demotivation, anger, or frustration—according to the “CPP Global Human Capital Report.”