Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

repeat

Repeat It Back to Me

Virtually all managers have experienced situations in which an employee failed to follow instructions. While there are certainly cases in which an employee was simply negligent or disobedient, it’s also extremely common for the underlying issue to be miscommunication. The manager believes he or she communicated one thing, but the employee thinks he or she […]

criticize

Praise in Public; Criticize in Private

Most managers have probably heard the phrase “praise in public; criticize in private.” It simply means that when you have something positive to say about a team member, make sure others are aware of the praise, but if you are issuing a correction or reprimand, handle it one-on-one.

video

The Value of ‘Lessons Learned’ Meetings

No project works out exactly as planned. There are generally plenty of examples of things that could have gone better. On the positive side, there are also often examples of things that went better than expected.

expectations

Regularly Setting and Reinforcing Expectations

Managers generally assume their team members have a clear understanding of the expectations set for them; however, there is often a surprising gap between those expectations and employees’ understanding of them.

micromanage

Why Micromanaging Is Bad for Morale

Utter the term “micromanagement,” and you’re sure to elicit negative feelings from anyone within earshot, as the term has a firmly entrenched negative connotation. But many managers, though understanding the aversion, may not truly understand why it’s bad to closely monitor and direct the work of subordinates.

reskilling

A New Mandate for Reskilling

There has long been a disconnect between what employees learn during their formal education and what employers find they need on the job. That’s true not only for long-term employees but also even for those newly emerging from institutes of higher education.

Managers

Helping Managers ‘Thaw’ the ‘Frozen Middle’ (Infographic)

Are your middle managers suffering from the “frozen middle”? According to Eric Ciechanowski, for JobHero, “The frozen middle is the term used to describe the role that middle management plays in company progress when initiatives are handed down and they slow in the middle.”

reports

Regular Reports for Teleworking Employees

One of the biggest anxieties for managers suddenly forced into the role of managing remote workers in the wake of the COVID-19 pandemic is keeping track of the day-to-day activities of staff they aren’t seeing every day in person.

cloud

Bridging the Cloud Skills Gap

Massive changes like those brought about by the COVID-19 pandemic obviously create significant business challenges. But they can also offer new opportunities for those able to identify them and willing to adapt to the new possibilities.

Skills

Top Soft Skills in High Demand (Infographic)

The times are indeed a ‘changin! With the switch to remote work—and for some organizations, permanent remote work—new technology skills are required in order for employees to be successful in the new normal, but are we still focused on soft skills as well? Absolutely! A new NetCredit infographic features collected data from various industry sources […]