Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

skills

Are Soft Skills AI-Proof?

Technological improvements have long been a source of concern for laborers in an increasingly advanced economy. As automation improves, there is an understandable fear that machines, computers, and improved processes can render certain categories of human labor obsolete.

sponsor

Giving Junior Staff Sponsorship Responsibilities

Few initiatives, big or small, succeed without the help of a champion or sponsor—someone who takes ownership over the process and keeps the other stakeholders and team members focused in the midst of other responsibilities.

leader

HiPo Leadership Strategies to Get Balanced and Be on Target During the COVID-19 Crisis

During the COVID-19 crisis, leaders have to manage their feelings of being off-balance due to interrupted work routines and the distractions within their home workspace. Some leaders are distracted by their thoughts, worrying that their jobs are in jeopardy, being unsure of how to effectively motivate and inspire remote teams, and being distracted by their […]

fear

The Problem with Squishy Answers and How to Stop Them

Part of the burden of being the boss is making the important decisions: whether it’s necessary to authorize costly overtime to meet a production deadline; if the company should apologize to a customer over a disagreement or stand firm in its position; if a supplier should be replaced; etc.

wellness

Emotional Wellness Support

Appreciation for and understanding of mental and emotional health have come a long way in recent years. Society increasingly understands that certain moods and behaviors are often the cause of biological and chemical conditions and imbalances as opposed to character or personality flaws.

training

Use This Time to Develop Stronger Employees

While some states are lifting stay-at-home order, many office environments are still being forced to work remotely. This may be a great time to consider the ways we can capitalize on this disruptive period as a chance to improve our workplaces.

training

Training Direct-Contact Staff on Customer Interactions in the New Normal

In virtually all industries, the COVID-19 pandemic has had enormous impacts on how business is conducted. While businesses such as bars and restaurants have been forced to shut their doors entirely or focus solely on carryout, others have shifted to a predominantly remote workplace, with staff conducting business from home.

onboarding

How to Onboard New Employees Virtually

With spring in full bloom, recruiters are gearing up for one of their busiest seasons of the year. While career fairs, on-campus events, and in-person interviews are typically common practices, COVID-19 is reshaping how employers go about recruiting.

safety

Importance of Safety Training to the Bottom Line

Today’s typical workplace is a far cry from the workplace of a few generations ago. Instead of being made up predominantly of farmworkers and factory workers engaged in manual labor, we’re increasingly an office-worker society.

Technology

Advanced Technologies Creating New Opportunities in Training

Technologies like artificial intelligence (AI), augmented reality (AR) and virtual reality (VR), and sophisticated analytics are offering training and development professionals new opportunities for delivering personalized training that continues to incorporate methods known to improve the learner experience, according to CompTIA’s “Workforce and Learning Trends 2020” report.