No Surprises in Performance Reviews
Performance reviews are a key element of any employee training and development process. Frequent feedback is crucial in reinforcing positive behaviors and addressing and correcting negative ones.
Category: Learning & Development
Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
New Year = New Goals. Let’s Get After Them!
As we enter 2020, millions of Americans and people around the globe will be looking back at what they accomplished or failed to accomplish in 2019 and looking ahead to the year to come.
Top Tips for Asking Great Questions (Infographic)
Whether you’re in the C-suite or an entry-level role, knowing how to ask great questions improves your creative thinking and demonstrates your listening and comprehension skills. It also shows that you are engaged and eager to learn, says Barbara Davidson—a Senior Content Writer and financial guru for NetCredit.
Hot Spot Managers: How to Develop and Support Management Talent
Will the economy slow down? Will yet another industry get disrupted? Will robots finally take over the world? There are many unknowns when it comes to 2020, but one thing is certain: Managers will matter more than ever.
Technology Should Accommodate Workers, Not the Other Way Around
Technological development is moving at lightning speed. Artificial Intelligence (AI) implementation grew 270% in the past 4 years and 37% in the past year alone. However, many businesses are adopting technology with the wrong intentions.
Addressing the Specific Causes of Low Employee Productivity
Employee productivity is a key measurement that impacts the overall success of an organization. It is essentially the amount of output an employee is able to produce over a given period of time. That could be the number of units produced, number of clients served, dollars of revenue produced, etc., depending on the nature of the […]
The Importance of Customer Training
When we talk about training in the business world, most people think immediately and primarily about training staff members. After all, the staff members are the ones creating products or providing services to customers. But what about training customers?
Teach a Man to Fish—The Value of Training More Self-Sufficient Employees
Organizations should strive to train their employees to be able to address unfamiliar situations on their own without the need to involve their managers.
Avoiding Gender Discrimination: Train Your Team on Using Correct Pronouns
Does Title VII of the Civil Rights Act prohibit discrimination based on gender identity (as part of its prohibition on gender discrimination)?
Training Managers to Set Expectations
A subordinate delivers a work product that’s closer to a rough draft rather than a final product and leaves insufficient time to revise it before the external deadline. When a crucial deliverable is missing, people from multiple teams point fingers, and a new employee is surprised to see negative comments on her performance review, as […]