Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

recruitment

Using Training and Development as Recruitment Tools

There are many benefits to a robust training program. The most direct benefit is creating more effective, productive employees. But training also helps boost employee engagement, and it can even be an effective recruitment tool.

trainer

What Makes a Good Trainer?

Companies are increasingly appreciating the importance of training and development, and trainers obviously play a key role in these training and development efforts. Training can come from a dedicated training department, which many companies utilize.

global

Growth and Development through Global Experiences

Traveling abroad is one of the most rewarding and enlightening experiences for people around the world. It’s a way to meet new people, enjoy beautiful scenery and amazing cuisine, and get acquainted with diverse cultures.

performers

What Do Workers Really Want? New Survey Explains

A high-performing workforce is essential for any business to be successful. And while most companies strive to keep employees engaged and productive, it’s difficult to know which workplace factors will make a positive and sustainable impact. In order to attract candidates and motivate current employees, companies first need to know: What do workers want?

training

Revisiting Your Training Program

Employee training can be time-consuming, and employees in any field are incentivized and encouraged to find efficiencies wherever possible. It’s therefore not surprising that many companies end up using the same training materials year after year.

video

Retailers Are Hiring Up for the Holidays, but Training Will Make All the Difference

The seasonal hiring push is well under way. Major retailers have been announcing significant hiring plans left and right, including Target and UPS, which will add more than 230,000 seasonal workers between them. This is all in anticipation of a huge holiday sales season, with the National Retail Federation (NRF) forecasting that holiday retail sales […]

customer

Why Your Company Needs to Focus on Internal Customers

Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe. 

Infographic: How Good Are Your Problem-Solving Skills?

Albert Einstein once said: “We cannot solve our problems with the same level of thinking that created them.” While we all can’t share Einstein’s level of brilliance, we can work to help eliminate problems by developing the proper skills to solve them.

mentor

Mentorship Programs and Leadership Rehearsals

Many companies use mentorship or “buddy” programs to help with onboarding efforts or as part of the employee development plan for the mentee or the junior person in the mentor/buddy relationship.