Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

customer

Why Your Company Needs to Focus on Internal Customers

Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe. 

Infographic: How Good Are Your Problem-Solving Skills?

Albert Einstein once said: “We cannot solve our problems with the same level of thinking that created them.” While we all can’t share Einstein’s level of brilliance, we can work to help eliminate problems by developing the proper skills to solve them.

mentor

Mentorship Programs and Leadership Rehearsals

Many companies use mentorship or “buddy” programs to help with onboarding efforts or as part of the employee development plan for the mentee or the junior person in the mentor/buddy relationship.

elders

VP of Learning at LinkedIn Weighs In on Latest Learning Trends

In part 1 of this article series, I sat down with Tanya Staples, VP of Product, Learning Content at LinkedIn and discussed the latest learning trends and the strategic value of learning for business leaders. Today we’ll discuss handling learning among the 5 generations that currently populate the workforce. To listen to the entire episode, […]

social media

Social Media Training 101: Avoiding Embarrassing Corporate Blunders

Social media has fundamentally changed the way we communicate with one another. Platforms like LinkedIn, Facebook, Twitter, Instagram, and others have dramatically increased the reach of individuals in sharing ideas. People can quickly and easily communicate with others around the globe, even if they’ve never met before.

learning

The Strategic Value of Learning for Business Leaders

In a recent episode of HR Works Podcast, I sat down with Tanya Staples, VP of Product, Learning Content at LinkedIn. We discuss the latest learning trends, the strategic value of learning for business leaders, and handling learning among the 5 generations that currently populate the workforce.

training

Make Room for AI in Your Training Budgets in 2020

Artificial intelligence (AI) is sweeping the nation! So much so that almost half (45%) of U.S. employers say they plan to increase employee training budgets as AI and automation change the nature of some jobs and create opportunities for new ones. On the flip side, however, only 16% of employers say they expect to reduce […]