Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?
Exceptional customer service is a major selling point for companies that can do it well. Companies like Ritz-Carlton, Harley Davidson, and Disney are often held up as models of customer service in their respective industries, which has helped them develop and maintain strong brand positions around the globe.
Albert Einstein once said: “We cannot solve our problems with the same level of thinking that created them.” While we all can’t share Einstein’s level of brilliance, we can work to help eliminate problems by developing the proper skills to solve them.
In today’s workforce, upskilling employees is necessary and unavoidable if you want your organization to remain competitive and profitable.
Many companies use mentorship or “buddy” programs to help with onboarding efforts or as part of the employee development plan for the mentee or the junior person in the mentor/buddy relationship.
In part 1 of this article series, I sat down with Tanya Staples, VP of Product, Learning Content at LinkedIn and discussed the latest learning trends and the strategic value of learning for business leaders. Today we’ll discuss handling learning among the 5 generations that currently populate the workforce. To listen to the entire episode, […]
If you’re interested in developing a workplace full of critical thinkers, here are four things you can do.
Social media has fundamentally changed the way we communicate with one another. Platforms like LinkedIn, Facebook, Twitter, Instagram, and others have dramatically increased the reach of individuals in sharing ideas. People can quickly and easily communicate with others around the globe, even if they’ve never met before.
In a recent episode of HR Works Podcast, I sat down with Tanya Staples, VP of Product, Learning Content at LinkedIn. We discuss the latest learning trends, the strategic value of learning for business leaders, and handling learning among the 5 generations that currently populate the workforce.
As an e-learning professional, there are quite a few tools and technologies that you’ll need to rely on in order to be as efficient and effective as possible. Here are the two most important tools.
Artificial intelligence (AI) is sweeping the nation! So much so that almost half (45%) of U.S. employers say they plan to increase employee training budgets as AI and automation change the nature of some jobs and create opportunities for new ones. On the flip side, however, only 16% of employers say they expect to reduce […]