Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

Managers

3 Things Your Management Training Programs Shouldn’t Be Missing

This year will be the year that you’ll want to invest more heavily in your management training programs. According to research, employees don’t leave jobs—they leave managers. And 70% of employees consider themselves to be disengaged at work, most often due to ill-fitted and improperly trained managers.

action

Anatomy of an Action Item

In previous posts, we’ve discussed the importance of meeting minutes as well as the elements that should be included in meeting minutes. One item, in particular, we noted as important is action items. There are many ways to document action items, but we recommend using a consistent structure in a table format to make sure […]

facebook

What Leaders Can Learn from Facebook’s Trials and Tribulations

Facebook has been in the news a lot lately in a climate increasingly concerned about both privacy and “fake news.” Pundits are pointing to Facebook’s woes as fodder for understanding about the types of leadership foibles that can lead a company down a slippery slope from a public sentiment standpoint.

retail

Lord & Taylor Settles Racial Profiling Case

Retail theft is a major cost for businesses worldwide. Companies spend a lot of time and money fighting shoplifting. According to Loss Prevention Media, retail theft accounted for nearly $18 billion in U.S. losses in 2016. Only about 7.8% of those losses result in a recovery. These numbers are significant.

meeting

How to Ensure the Use of Meeting Minutes

In two previous posts, we discussed why it’s important to use meeting minutes to document what occurs in your meetings, and we discussed the minimum elements that should be incorporated in meeting minutes to achieve the key objectives of the meeting.

engaged

What Should You Be Including in Your Meeting Minutes?

In a previous post, we discussed reasons meeting minutes are essential for ensuring meetings are actually a productive use of your employees’ time. These include preventing the need to retrace steps or repeat discussions, keeping meetings moving forward and documenting action items.

time

Best Practices in Daily Time Tracking

In previous posts, we discussed the benefits of implementing a daily time tracking system for individual employees as well as the related benefits for the managers of those employees. But, just understanding the benefits of such a system isn’t the same as knowing how to realize those benefits.