Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

action

Anatomy of an Action Item

In previous posts, we’ve discussed the importance of meeting minutes as well as the elements that should be included in meeting minutes. One item, in particular, we noted as important is action items. There are many ways to document action items, but we recommend using a consistent structure in a table format to make sure […]

facebook

What Leaders Can Learn from Facebook’s Trials and Tribulations

Facebook has been in the news a lot lately in a climate increasingly concerned about both privacy and “fake news.” Pundits are pointing to Facebook’s woes as fodder for understanding about the types of leadership foibles that can lead a company down a slippery slope from a public sentiment standpoint.

retail

Lord & Taylor Settles Racial Profiling Case

Retail theft is a major cost for businesses worldwide. Companies spend a lot of time and money fighting shoplifting. According to Loss Prevention Media, retail theft accounted for nearly $18 billion in U.S. losses in 2016. Only about 7.8% of those losses result in a recovery. These numbers are significant.

meeting

How to Ensure the Use of Meeting Minutes

In two previous posts, we discussed why it’s important to use meeting minutes to document what occurs in your meetings, and we discussed the minimum elements that should be incorporated in meeting minutes to achieve the key objectives of the meeting.

engaged

What Should You Be Including in Your Meeting Minutes?

In a previous post, we discussed reasons meeting minutes are essential for ensuring meetings are actually a productive use of your employees’ time. These include preventing the need to retrace steps or repeat discussions, keeping meetings moving forward and documenting action items.

time

Best Practices in Daily Time Tracking

In previous posts, we discussed the benefits of implementing a daily time tracking system for individual employees as well as the related benefits for the managers of those employees. But, just understanding the benefits of such a system isn’t the same as knowing how to realize those benefits.

skills

Learning and Development in Fast-Changing Times

Employees have always had the need for ongoing learning and development, and organizations have always taken steps to provide them with the tools and training needed to get their jobs done. But, in an environment of increasing complexity, globalization, and rapidly emerging technology, the need for ongoing education and development has likely never been higher—or […]

B2B

Building Executive Outreach into B2B Relationships

In business to business (B2B) relationships, the stakes are often much higher than in business to consumer (B2C) situations. Typically, when your customer is a business, it is going to be spending a larger amount of money and representing a greater percentage of your overall revenue than if it was an individual consumer. Additionally, businesses […]

meeting

Are Meeting Minutes Really Important?

How does work get done in organizations? By people; and, frequently, by people working with other people to achieve some mutual goal. In the process, these people need to communicate with each other. This can be done in a variety of ways, but one quintessential and seemingly green team communication tool is meetings.