Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

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Who Benefits the Most from Data Analytics Training?

Did you know that data are now the most valuable resources in the entire world, even outpacing oil? And the most competitive and successful organizations have already identified this and are acquiring the right technologies and are training their employees in data analytics.  

technology

4 Technological Tools Your Employees Must Know How to Use

Research has revealed that 75% of American workers don’t believe they have access to the latest efficiency-boosting technology while simultaneously revealing that employees who believe their workplace effectively uses mobile technology and other efficiency-boosting technology are more creative, satisfied, and productive at work. And more creative, satisfied, and productive employees yield more innovative and profitable […]

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Why Everyone in Your Organization Needs to Be Trained in Customer Service

According to Salesforce, customer service is the number one factor influencing how much a consumer trusts a company. And it’s not just external customer service (customer-facing interactions) that plays a factor in whether a consumer views an organization favorably either; it also includes customer service that reaches across an entire organization’s interior too.

technology

Current Global LMS Market Analysis and Projections

By now, it’s no secret that the learning management system (LMS) global market is booming (it’s currently worth more than $5 billion) and projected to grow at exponential levels over the next decade. And as it grows, you can expect to see certain evolving trends, and you’ll want to make sure that you’re monitoring these […]

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Companies are Trying to Retain Older Workers

It wasn’t so long ago that older workers feared—and not without cause—losing their jobs to younger competition. The thought was that younger, energetic talent having just acquired the most up-to-date education would force out older colleagues who were making more money due to their seniority but who were likely to be less productive than the […]