Category: Learning & Development

Employees are valuing career development more than ever—it’s a sign that the company is willing to invest in their future. How are businesses approaching training today? What are their pain points, and what topics are being addressed in training?

The Elusiveness of L&D ROI

One of the biggest challenges learning and development (L&D) professionals face is showing management there was a return on their investment (ROI). Sure, good L&D teams can point to concrete and important achievements like fewer accidents and higher scores on employee satisfaction surveys. But at the end of the day, companies are in business to […]

Managing Remote Work Conflict

There’s always been workplace conflict, and it’s only natural for disagreements to eventually emerge when people work closely together for most of their lives, despite the time and resources some companies invest in avoiding and mitigating these conflicts. But workplace conflict isn’t restricted to the physical office. There are more sources of coworker clashes than […]

You Want to Get Employees Back to the Office? Improve the Office

Employee reluctance to return to the office isn’t simply coming from a desire to avoid long commutes or do their laundry in the middle of the day. Apparently, the in-office experience is quite problematic, according to a recent survey conducted by Appspace of 800 employees and 100 IT managers from various U.S. organizations with over […]

Road Map to Creating Human-Digital Workforce Balance

Automation has the potential to battle workplace dissatisfaction. We hear a lot about “quiet quitting” and “acting your wage,” or doing the bare minimum at your job without leaving. At the annual World Economic Forum, one panel expert said quiet quitting is the natural sequel to the Great Resignation and that if you want people to […]

How to Use Your Introverted Tendencies to Your Advantage in the Workplace

I’ve dedicated my career to teaching the science of communication, and over the years, many people have approached me during training sessions, saying, “You’re so good at this. You’re clearly an extrovert!” This isn’t the case at all. I have always known that I’m an introvert, and communication hasn’t come easily to me. However, with […]

3 Tips for Employers to Curb New Job Jitters

When onboarding new employees, employers know how important it is to provide support so that fresh team members succeed in their jobs. Yet it’s still natural for new staff members to have “new job jitters” — anxiety about their new roles and their own abilities to fulfill them. The faster supervisors can get their recent […]

Generative AI Prompts for L&D Pros

Artificial intelligence (AI) chatbots—or generative AI—have rapidly transitioned from science fiction to trendy novelties to genuinely useful tools within a few short decades. Today, AI chatbots have become ubiquitous in our homes, the businesses we frequent, and countless other aspects of daily life. Professionals across various industries are exploring how AI chatbots can simplify their […]

Here’s Why Coming to the Office May No Longer Be Deemed an ‘Essential Job Function’

Before March 2020, courts frequently rejected claims by workers who said they should be allowed to work from home as an accommodation for a disability. Judges routinely concluded that on-site attendance—coming into the physical workplace—was an “essential job function” and that working from home wasn’t a “reasonable accommodation” that employers had a duty to offer […]

4 Mistakes to Avoid While Conducting Employee Evaluations

One of the most important ways management can communicate with employees is through official employee evaluations. It’s easy to give employees kudos on a job well done after they’ve turned in a big project or casually bring up an area you’d like to see improvement in. It’s easy to feel like you have a grasp […]

3 Ways HR Can Win Hearts and Minds Through Better Storytelling

“We’re being forced back to the office.” “I literally fell asleep during training.” “AI is probably going to take my job.” These are all recent quotes from people close to me. Of course, you probably don’t need to chat with my friends and family to hear similar sentiments. A lot of workers are saying these […]