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Employee feedback, compliance, government forms, leave policies, recruiting: the list of tasks that an HR professional have to perform is nearly endless. Just as important as any one task is how professionals put them all together into a united front. Welcome to the Strategic HR topic.
To recap: Without even realizing it, most leaders do and say things that send employees into their “Critter State” where every decision they make is driven by fear, says Christine Comaford, author of the new book Smart Tribes: How Teams Become Brilliant Together (Portfolio/Penguin, June 2013). And the consequences are more dire than you might […]
Without even realizing it, most leaders do and say things that send employees into their “Critter State” where every decision they make is driven by fear, says Christine Comaford, author of the new book Smart Tribes: How Teams Become Brilliant Together (Portfolio/Penguin, June 2013). And the consequences are more dire than you might realize. Most […]
Our sister publication, Environmental Daily Advisor, reports from the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference that the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of Spill Prevention, Control, and Countermeasure (SPCC) regulations and best practices. Here are 4 more things I picked up that I […]
At the 2013 National Institute for Storage Tank Management’s (NISTM) recent storage tank conference, the U.S. Environmental Protection Agency (EPA) gave a really detailed, 3-hour review of SPCC regulations and best practices. Here are some things I picked up that I bet you didn’t know about the SPCC. 1. Emergency and backup generators count toward […]
Integrated Project Management Company, Inc. (IPM) ensures that its employees are challenged, provided continual opportunities for growth, and treated fairly with respect and dignity. High standards have been set for staff, and the work and environment are motivating, says Jo Jackson, chief financial officer, who is responsible for the HR function for the 85-employee workforce […]
One of the most important things effective leaders can do—regardless of their leadership style is to build credibility and trust with everyone they work with. Here are some tips for building credibility and trust: Always set a good example. Leaders never say, "Do as I say, not as I do." They do as they expect […]
People sometimes confuse leadership with power. Leaders are often portrayed as hard-driving, hardnosed, and headstrong. And many good leaders have those qualities, to be sure. But it takes both force and influence to lead others effectively. The two approaches complement each other and create a powerful, yet adaptable force for action. Good leadership always balances […]
As Empathica, Inc. (www.empathica.com) looked for ways to make its core product more mobile, its software developers went out to talk to clients in their restaurants and retail stores. “We sent small, collaborative teams into the field to see how people wanted to use this,” says Gary Edwards, executive vice president of Client Services. ‘Walk […]
Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]
Training employees is a big part of any supervisor’s job. Whether it’s formal classroom training, safety meetings, on-the-job training, or coaching, teaching employees how to do their jobs properly is an important part of your supervisory responsibility. Training improves worker performance and productivity. Formal and informal training should build skills and competence as well as […]