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Selecting Your Outsourcing Vendor

Yesterday’s Advisor offered consultant Amy Letke’s guidance for HR managers considering outsourcing HR functions. Today, how to select your outsourcing vendor, plus an introduction to the everything-HR-in-one-place website, HR.BLR.com®.

Recruitment Does Not End After the Interview

As unemployment falls and the job market ticks back up, finding talented individuals to fill out your workforce gets harder and harder. On top of that, turnover is at an all-time high, costing businesses millions of dollars. When a skilled worker decides to leave, the arduous recruitment process begins all over again, and no one […]

Candidates Don’t Seem to Mind Talking to AI

AI seems to be a critical part of the future of HR and recruiting. Today, we are joined by the Chief Product Officer of Monster, Chris Cho, to discuss AI.

ADA

Are Employers Required to Provide Disability Leave?

An employee or applicant who is disabled (or who qualifies as disabled) has the right to the legal protections granted under the Americans with Disabilities Act (ADA). But does that right extend to the right to take leave related to the individual’s disability?

Our Motto: ‘Customer Service Is Job 2’

By Stephen D. Bruce, PHR Editor, HR Daily Advisor You know good customer service when you see it, says business and leadership blogger Dan Oswald. That’s a statement in which I firmly believe. But it also means you know horrendous customer service when you see it. Do I have a story for you! Oswald, CEO […]

Unraveling the basics of travel time

by Michael G. Petrie Thanks to confusing and vague terminology used in the federal Fair Labor Standards Act (FLSA), it is far from easy to comprehend the numerous rules and exceptions that determine whether an employee must be compensated for certain activities. While the question of whether an employee is performing a compensable work task […]

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4 Things to Consider If You Are Thinking About Hiring Gig Workers

For employers struggling to recruit talent into their organizations, many are turning to alternative forms of employment to help fill the void. One such group is that of the contingent variety. If you’re looking to create a contingent workforce, keep reading.

Incentive Compensation: Customer ExperienceTranslates to Cash for Airline Employees

American Airlines made the decision to keep flying, too. But employees weren’t happy, and customers complained. The airline needed to find a way to solve both problems. Mark Mitchell, managing director of American’s Customer Experience area, takes us back: “In the middle 2000s, maybe 2003 to 2006, as American worked very diligently to take the […]