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Train Managers to use SMART CONTACT with Problem Employees

When an employee does not perform well and a manager needs to put something in writing, whether for a performance review or between evaluations, attorney Marie Burke Kenny recommends keeping two acronyms in mind: CONTACT and SMART. Kenny, appearing again in today’s Advisor courtesy of California Employer Resources®, is an experienced employment law attorney in […]

Willful blindness: a leadership and cultural downfall

by Brad Federman Willful blindness is a legal term that means there is information you could and should know but have elected not to know. Deliberate indifference and contrived ignorance also are used to describe the phenomenon. Unfortunately, there is a great deal of willful blindness in the world today. Willful blindness causes the downfall […]

Saving Time with Multiple Person Interviews

In part one of this article we explored how to hire well and fast. Today we’ll hear more from Adam Ochstein, founder and CEO of StratEx, on how to save time during an interview.

Hands-On Training Educates New-Hires About High Service Standard

Every new hire completes the New Hire Training program for two main reasons. First, Zappos.com, a leader in online apparel and footwear sales, is a company that has set a high standard for service for both its internal and external customers, says Rebecca Ratner, former director of Human Resources. Second, no matter what their role […]

Start Strengthening Company Culture Through Purpose-Driven DEI by 2025

In an era where adaptability and unity define successful organizations, diversity, equity, and inclusion (DEI) have become cornerstones of corporate culture. The need to integrate DEI into the fabric of company culture has never been more critical, especially as organizations navigate complex challenges such as the global political climate, economic volatility, and shifting societal expectations. […]

The Daily Danger Zones for Managers and Supervisors

Everyone knows that hiring and firing are big lawsuit danger zones, but often, it’s the every-day, routine situations managers and supervisors mishandle, with expensive and disastrous results. Here are our picks for daily danger situations: Danger Zone #1: Dealing with Requests for Time Off for Work In today’s workplace, a simple request for time off […]

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Have It Your Way: 8th Circuit Court Sides with Labor Organizer

The U.S. 8th Circuit Court of Appeals—which covers Arkansas, Iowa, Minnesota, Missouri, Nebraska, North Dakota, and South Dakota—recently enforced a National Labor Relations Board (NLRB) order that found a Burger King franchisee violated the National Labor Relations Act (NLRA) by declining to hire an employee for having engaged in protected labor activity.

Exploring how HR can inspire thankfulness in employees

Flexible schedules, freedom to telecommute, professional development opportunities—those are all things that foster gratitude in the workplace. And as the Thanksgiving holiday finds people across the country pondering what they’re thankful for, human resources professionals can use the occasion to consider how to make organizations the kind of workplaces employees are thankful to work for.  […]

Human Resources–STILL Not a Strategic Partner?

A recent Harvard Business Review Blog article by J. Craig Mundy suggests that HR still hasn’t achieved its place “at the strategic table”; yet, in a recent speech at the SHRM Convention in Atlanta, Jim “Good to Great” Collins said, “HR, you ARE the table.” Meanwhile, at the same conference, consultant Hunter Lott says he […]

If Noncompetes Are Gone, What’s Next?

Protecting against intellectual property theft and unauthorized disclosure of confidential business information has always been an important practice for businesses, yet the continuing evolution of the labor market post-COVID has increased the risk of intellectual property loss due to employee mobility and remote work. Employers have traditionally turned to noncompete, nonsolicitation, and confidentiality agreements to […]