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LITIGATION VALUE: $75,000 Nothing says “I love you” quite like a detailed legal contract acknowledging that you were neither coerced nor were promises made to entice you into entering into a relationship with your boss, and if the woman of your dreams becomes a nightmare, that you won’t sue your employer. Yes, love contracts actually […]

The Gen Z Tech Training Myth: Why Digital Natives Need More Support Than You Think

It’s a common assumption in today’s workplace that younger employees, having grown up with smartphones and social media, will naturally adapt to new technology faster than their older colleagues.   But new data from the Yooz 2025 Workplace Tech Resistance report tells a different story—one that challenges these generational stereotypes.  The Surprising Data: Gen Z […]

Bloomingdale’s Teams Up with eLearning Company for Employee Training

Despite dramatically increasing online sales, the vast majority of retail sales still take place offline. Brick-and-mortar sales involve live, face-to-face human interactions, and, no surprise, organizations relying on these interactions are understandably concerned about offering exceptional service experiences to their customers. Here’s how retail powerhouse, Bloomingdale’s, met the challenge.

Tips on Responding to Requests for Religious Exceptions to Vaccine Mandates

Many employers have questions about employees’ religious objections to mandatory COVID-19 vaccination policies because they’re required to accommodate any sincerely held religious beliefs in opposition to the rules. Notably, the Equal Employment Opportunity Commission (EEOC) answered questions about the possible accommodations in new technical assistance released on October 25, 2021.

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U.S. Salary Budget Increases Consistently Remain at 3%

According to WorldatWork’s annual Salary Budget Survey, employers in the United States report that the average 2017 total salary increase budget is 3.0%, the same as it has been for the past 3 years. Respondents are planning for a slight increase for 2017 salary increase budgets but only up to 3.1%.

5 Strategies for Connecting with Your LGBTQ+ Employees

June celebrates Pride Month, during which we’re all reminded about the importance of fostering a work environment that supports diversity, equity and inclusion.  As an active member of the LGBTQ+ community, I’ve sometimes felt like an outsider and worked harder to be accepted.  Cultivating DEI in business is a journey, and my own journey has […]

Does This Recent EEOC Lawsuit Make You Rethink Your Sexual Harassment Training?

In the suit, Fry Electronics worker America Rios complained to her boss, Ka Lam,  that her manager was sexting her and inviting her to his house to drink. After Lam reported the harassment to Fry’s legal department, he was fired, allegedly for “declining performance.” Unfortunately, Lam’s work had been consistently commended. This, of course, is […]

Accommodating Chronic Conditions—Frustrating and Annoying, But You Have No Choice

What Is a Chronic Condition? What is a “Chronic Condition” for purposes of leaves, accommodations, and performance management? Eyres says that it is a disease or disorder: Of slow progression and long duration; That causes continuous or episodic periods of incapacity; Lasting at least one year but usually a lifetime; and That often involves episodic […]

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Your Actions Lead Your People to Customer Obsession

Slowly emerging from the pandemic, many leaders of teams and organizations are relieved to have survived the dark uncertainty of the last year. They should rightly pat themselves on the back if they maintained their teams’ confidence; our surveys in six countries show that in general, about half of workers had confidence in their direct […]