How to Implement Social Learning in the Workplace This Year
Yesterday’s post highlighted some of the reasons why you’ll want to implement social learning this year, in addition to the fact that it will likely outpace on-demand remote learning soon.
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Create a Plan to Manage Your Talent
Yesterday’s Advisor covered consultant Jennifer Barton’s, SPHR, tips for evaluating your total rewards program. Today, what you can do to make your program more effective.
Hands-On Training Educates New-Hires About High Service Standard
Every new hire completes the New Hire Training program for two main reasons. First, Zappos.com, a leader in online apparel and footwear sales, is a company that has set a high standard for service for both its internal and external customers, says Rebecca Ratner, former director of Human Resources. Second, no matter what their role […]
Stay Interviews—Asking the Right Questions
In yesterday’s Advisor, Erin Pappo, client services director for Camden Consulting Group, discussed the value of stay interviews to organizations. Today, Pappo reveals 10 questions to ask in a stay interview and how to use the feedback effectively.
Survey Says: Spending on Employee Development Rises Slightly
Today’s Advisor reports on the results of one major annual survey regarding employer expenditures on training year over year.
Train Staff to Follow These 3 Steps to Measure the Impact of Your Coaching Program
Human resources professionals are under ever-increasing pressure to achieve measurable results and return on investment (ROI) from coaching assignments. However, research* suggests that less than 40 percent of organizations review coaching assignments once completed, leaving them with no clear idea of what has been achieved. With budgets remaining tight and development needs still as […]
Employees First, Last, and Always: How to Win in a Tight Labor Market
We’re still in a tight labor market, and many employees still feel overworked and dissatisfied. According to Gallup, three out of four employees feel burnt out on the job at least sometimes. Low unemployment along with rising wages are making it even harder to find good workers. The solution to this problem is an intelligent […]
Arizona Employers Face Tougher Requirements on Data Breaches
A new law taking effect this summer means Arizona employers will face more stringent requirements in the event of a breach of personal information (PI) of customers or employees.
Recent visit to Apple Store raises questions about the company’s customer service
by Dan Oswald I recently had an experience that made me wonder, can a company become arrogant? We’ve all met arrogant people, but can a company be haughty or egotistical? Let me share the experience first, and then I’ll come back to my question. My son received a pair of wireless headphones for Christmas that […]
Slideshow: Mental Illness in the Workplace
HR can have a pivotal role in dealing with mental health at work by creating a culture where mental health is part of an organization’s overall commitment to wellness—which can in turn have a positive impact on workplace productivity. Read more.