Overcoming Coaching Obstacles
Q: What are some obstacles to conducting effective coaching sessions on performance, and how can we overcome those obstacles?
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Recent visit to Apple Store raises questions about the company’s customer service
by Dan Oswald I recently had an experience that made me wonder, can a company become arrogant? We’ve all met arrogant people, but can a company be haughty or egotistical? Let me share the experience first, and then I’ll come back to my question. My son received a pair of wireless headphones for Christmas that […]
Don't Focus Too Much on GPA
Recent and soon-to-be college graduates often bemoan or revel in their grade point averages (GPAs), depending on the number, as they apply for postgraduation employment. Even those in the workforce for several years often keep their GPA as an important line item on their résumés.
Childhood Obesity Affects Present and Future Employees
Have you thought about the employees you will hire 10 or 15 years from now? Probably not, but the National Business Group on Health (NBGH) wants you to. The organization works with large employers to develop workplace policies aimed at keeping the population healthy and productive and at the same time save money for their […]
Side Gigs Are Great for Boosting Résumés, Says Majority of Recruiters
As more American workers take to the gig economy to supplement their income, many recruiters are coming out in favor of side gigs, saying the skills and experiences learned through this extra work are a great boost for candidates’ résumés.
Train New Supervisors on These 5 Rules
New supervisors and managers try to do the best job they can, but their good intentions often backfire. Instead, they lay the groundwork for expensive lawsuits. The solution is training, training, and more training, but where do you start? New supervisors are overwhelmed by their new responsibilities. They have to forge new relationships with people […]
‘Gotta Have ’Em to Get Stuff Done’ (Relationships)
To get stuff done, you have to have relationships, says consultant Robin Schooling, SPHR. Building them is her specialty. Schooling’s company is Silver Zebras, LLC. HR Isn’t About Compliance We spend a lot of energy worrying about regulations and compliance, says Schooling, but that’s not HR. We professionals in HR: Pay attention to changing conditions, […]
Tight Labor Market Gives Way to Succession Planning at All Levels
Succession planning is a great strategy for filling roles left by retiring employees, but due to a skills shortage across many industries, employers are using succession planning to help fill their immediate talent shortage needs.
Safety Resources: What Today’s HR Leaders Need to Know About Workplace Violence
While corporate security experts are instrumental in helping to prevent workplace violence, HR professionals play a critical role in preventing and mitigating threats in the workplace. With that in mind, HR decision-makers need to keep their finger on the pulse of a rapidly evolving threat landscape, appreciating where new and elevated threats are coming from […]
Retaliation against unreasonable discrimination complaint can cost you
By Kevin O’Neill, Q.C. How the British Columbia Human Rights Tribunal recently handled a retaliation complaint—where the employee was found to be not credible and unreasonable—should give employers pause.