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Faces of HR: Best of L&D Leadership

It’s Learning & Development Week at HR Daily Advisor—and we couldn’t be more excited to share the timely news and insights with our dedicated HRDA audience. For our Faces of HR column this week, we look back at some of our favorite Faces and share their expert commentary and insights from the front lines of […]

Childcare Benefits as a Prime Employee Perk

The importance of work-life balance and flexibility in the workplace has become increasingly important for today’s workforce. One critical aspect of this balance is the growing cost of childcare, which has become a significant financial burden for many families. Recent data reveals that childcare prices, when adjusted for inflation to 2022 dollars, range from $4,810 […]

CEO: Here’s What I Wish HR Would Do!

How did we get to this point? Sackett (www.timsackett.com) asks. He says, “Check out the graphics below. Don’t try to read them, just glance and ask whether your CEO wants to look at them.” (Sackett offered his tips during the recent SHRM annual Conference and Expo in Orlando.)   Really pretty charts… are we adding […]

FLSA

I’m With the Government, and I’m Here to Help

The U.S. Department of Labor (DOL) recently updated its annual statistics that reflect the volume of back wages collected through compliance audits. The figures provide a clear reminder that while the Trump administration is widely viewed as more employer-friendly than the Obama administration, enforcing the Fair Labor Standards Act (FLSA) is still front and center […]

Counteroffers for Retention: Worth Doing or a Waste of Time?

It’s a real blow when valuable workers hand in their 2 weeks’ notice. Whether you had your suspicions or the resignation came out of the blue, you feel like you have to take action pronto—especially if those leaving are key players and have extensive knowledge of the company.

experience

Small But Effective Ways to Positively Impact CX

Earlier this week, the annual Society for Human Resource Management (SHRM) Talent Conference and Expo kicked off virtually, and while attendees weren’t able to enjoy the Florida sunshine or visit Disney World’s vast theme park after conference hours, they were able to enjoy the multiple sessions SHRM had to offer online.

Train Employees to Give Memorable Service with These Top 10 Best Practices

  The holiday season certainly brings customer service to the forefront of our thinking, but excellent service is needed 24/7/365 in order to have a successful business. Therefore, in today’s Advisor, we continue our discussion of what makes great customer service—year-round. It’s not about shoes, says Internet shoe company Zappos’ CEO, Tony Hsieh. It’s about […]

retirement

Highest Employer-Sponsored Retirement Participant Deferral Rate Reached in 2017

Automated features now standard for most employer-sponsored retirement plans helped bring about a record 8.3-percent average participant deferral rate in 2017—the highest level in a decade, according to a recent T. Rowe Price study. The rise in employee deferral amounts perpetuates a trend started in the years after the 2008 financial crisis.