Practical HR Tips, News & Advice. Updated Daily.
It’s estimated that a sincere, concerned, and skillful response to a problem can retain the business of about 95 percent of customers who complain. Below are some important points to convey to your employees: Most customers who complain are reasonable. They just want you to take their complaints seriously. They want you to demonstrate concern […]
Workplace violence is an all-too-familiar presence in the daily news, and these reports provide repeated reminders to employers nationwide that active shooter incidents are not just a potential threat but a real one. While it may be reassuring to think, “That will never happen here,” it is important to be proactive, plan ahead, and train […]
What is intermittent leave? Are employers required to provide it? The Family and Medical Leave Act (FMLA) and the California Family Rights Act (CFRA) provide legal rights for eligible employees to take up to 12 work-weeks of job-protected time off in a 12-month period (and 26 work-weeks for servicemember leave). This time off may be […]
In March 2019, members of the U.S. Women’s National Soccer Team (WNT) filed a collective and class action lawsuit in federal court against the United States Soccer Federation, Inc. (USSF), asserting claims under Title VII of the Civil Rights Act of 1964 and the Equal Pay Act (EPA).
Cybercrime is currently ranked among the top 10 global risks by the World Economic Forum and the global talent shortage in cyber stands at 3.4 million. Furthermore, many cyber leaders expect cyber risks to worsen. According to the Global Security Outlook report by the World Economic Forum, 91% of respondents said they believe a catastrophic cyber event is […]
By Ryan M. Frischmann In a recent survey, the Organization for Economic Cooperation and Development (OECD) asked the question: “Is it time for the U.S. to reskill?” and the answer was a resounding “yes.” Ryan M. Frischmann, author of A Skills-Based Approach to Developing a Career, has more on the problem.
The stereotype that young people have less work ethic than their older colleagues isn’t new, but it also isn’t specific to Gen Z. This perception that younger generations have it easier or don’t work as hard likely dates back to prehistory. But, in the modern workplace, there’s strong evidence that stereotype is flat-out wrong. Generational […]
There is understandably a great deal of apprehension among workers over the rapid pace of advancement in AI technology. Increasingly sophisticated AI tools are able to perform myriad tasks once exclusively the realm of humans, from data entry and note taking all the way up to tasks once reserved for highly paid professionals, like contract […]
Kyile Stair, a lifelong advocate for people, has always been drawn to the power of human connection. As the Chief People Officer at Litmos, a global leader in learning solutions, she’s dedicated to fostering a workplace culture where employees feel valued, empowered, and inspired. With a proven track record in HR leadership roles at SAP […]
Disparate treatment of women in the tech industry is, sadly, almost a cliché of that industry, even after years of attention focused on such problems, which include everything from pay disparities and uneven promotion rates to sexual harassment and even violence. But the negative impacts of this treatment don’t fall solely on female employees. Tech […]