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Case Study: New Hampshire Legislature Passes Law Allowing Firearms in Employees’ Vehicles

Although the debate between those wanting to protect the right to possess firearms and those who advocate for stricter gun control is often thought of as a federal issue, gun laws are often a function of state and local laws. We draw your attention to this important issue because the New Hampshire House and Senate […]

Do Your Managers Know How to Resist Retaliation?

Gauge your managers’ current knowledge about retaliation with these quick cases: Peter worried that a dangerous chemical was being used without proper protection, and he reported it to the federal Occupational Safety and Health Administration (OSHA). His boss, Sheila, was not happy. “Peter’s wrong,” she said. “There’s nothing unsafe about our process. And I’m miffed […]

The Increasing Marriage of Tech and HR

Technology and HR might seem like an odd couple. Technology typically feels inhuman and impersonal, while HR has an inherently human focus. But this contrast also creates ample opportunities for these seemingly disparate concepts to complement one another. Specifically, technology’s efficiencies and scalability can greatly enhance HR’s potential for a personalized touch. High-Tech Meets High-Touch […]

BPO: The Missing Link in Your HR’s DEI Strategy

The business process outsourcing (BPO) industry has been a transformative force for organizations, offering more than just cost savings and efficiency gains. One area where BPO can offer significant value is in addressing the critical issues of Diversity, Equity, and Inclusion (DE&I) in the workplace. The DE&I Challenge in HR Conversations with HR leaders frequently […]

Finding Your Way in Today’s Job Market: Defining Your Culture

We have heard from countless companies that they are leaving millions of dollars in new business on the table. Despite nearly unprecedented new business opportunities, there is a shortage of skills in the labor market that hinders many companies’ ability to hire and retain the employees they need to convert opportunity to business.

Stop Thinking About Your Frontline Workers Like Second-Class Citizens

Recently, I had a conversation with an HR leader, and they lumped their workforce into two broad categories. There were knowledge workers — and everyone else. Categories and labels are useful for communication and a shared lexicon can make it easier to get things done. Except when they don’t. What can feel efficient, good enough, or […]

Customer Preference vs. Religious Garb and Grooming

In yesterday’s Advisor we presented several key questions and answers from EEOC’s new guidance on religious discrimination. Today, more from the guidance, plus we announce a free webcast on building a WOW! Recognition program. [Find more questions and answers here] Can an employer exclude someone from a position because of discriminatory customer preference? No. If […]

What to Do When People Analytics Present a Dead End

People analytics are ubiquitous in today’s increasingly digital-first workplaces. The rationale is simple: People analytics, also known as HR analytics or talent analytics, provide a data-driven approach to managing people at work. For many leaders, it’s an extension of the data-driven ethos that already informs everything from customer engagement to product development, making it a […]