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Using Attendance Policies to Minimize Chronic Absenteeism at Work

by Joseph C. Pettygrove Most employers recognize that there are times when employees have legitimate reasons to miss work, be tardy, or leave early. Unfortunately, it’s not uncommon to suspect an employee’s stated reason for an absence (or a recurring absence) is a lie. Take, for instance, a worker who is repeatedly “sick” the Monday […]

expectations

What Does Gen-Z Want from Work?

A recent study from InsideOut Development took a look at what Gen Z expects of their jobs and their supervisors.

Creating the Workplace of the Future

Over the past several months, workplaces and their staff have learned new ways of working together. In many situations, they’ve had to adapt quickly to remote work, finding creative ways to continue the connections they need to remain productive and effective. And by and large, they’ve been surprised to find that a hybrid environment can […]

Leadership

The 3 Leadership Imperatives: Interactions that Matter

This is the third in a series of three articles dedicated to the wonderful men and women who likely have not read the latest bestseller on leadership but still get up every morning committed to making a real difference in the work, careers, and lives of others. This series will explore the universal, timeless principles […]

FMLA

FMLA Training Scenario: Failure to Return to Work?

Here we present a leave-related workplace scenario—inspired by an actual court case—that’s intended to help HR professionals better understand an employer’s responsibilities under the Family and Medical Leave Act (FMLA).  In this scenario, a police officer who took FMLA leave to recover from an injury asks to be assigned to light or desk duty or […]

The ‘You’ve-Been-Accused-of-Harassment’ Talk

When harassment accusations arise in the workplace, what you say or—sometimes even more importantly—what you don’t say can make the difference between problem resolution and a lawsuit, says attorney Julie A. Moore. Oftentimes, the initial reaction of the manager is to ignore the situation, hoping it will improve on its own. That’s not going to […]

Allowing Gambling at Work: A Good Bet or Bad Odds?

By Celeste Blackburn Are your employees gambling at work? With the Super Bowl and NCAA basketball tournaments coming up, it’s almost a sure bet that at least some employees are gambling on sports during company time, using company equipment. Sometimes, employees don’t wait for major sporting event to gamble, instead betting on the Oscars, American […]

How Employee Engagement and Customer Loyalty Go Hand in Hand

It is far easier and less costly to generate more business from an existing client than it is to draw in a new customer. But you can only capitalize on your existing clients if you develop the all-important customer loyalty. Your employees are pivotal to this process.

leadership

How to Continue Growing as a Leader

Traditional hierarchies have created a relationship of power between employee and manager with clear distinctions of leadership and subordinate roles. This dynamic is sometimes forced and has not always benefited us. Although there are some benefits to this traditional schema, we often forget that leaders are people, too, and have their personal development to consider.