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Customer Care and Shareholder Value

I saw an article the other day with the headline “Shareholders vs. Customers: Who Comes First?” That got me thinking. What was the answer to this question posed by the author of the article?  My conclusion: You don’t have to choose. If you want to create long-term shareholder value in any business, you must meet […]

Exemption Misteps? ‘Damages Can Be Huge’

In exemption misclassification cases, damages can be huge, says attorney Susan G. Fentin, and lawyers are lining up to bring suits against your organization. Fentin, who is a partner in the Springfield, MA offices of labor and employment firm of Skoler, Abbot & Presser, P.C., is Associate Editor of the Massachusetts Employment Law Letter. She […]

Harassment at work: Do victim’s wishes matter?

by Alexandra Meunier When assessing whether behavior constitutes sexual harassment, Canadian decision-makers usually look at the situation objectively. In other words, they don’t typically put much emphasis on subjective elements, such as the perception of the victim. Recently, an arbitrator in Quebec has done just that.

Get ready to switch to another revised I-9

On July 17, U.S. Citizenship and Immigration Services (USCIS) will release a new revision of Form I-9—Revision 07/17/17 N—to be used for employment eligibility verification. The new form is available on the USCIS’s website. Employers will need to use the new version of the form beginning September 18. Most of the changes will be minor, […]

NLRB, Congress mull changes to regulations on union elections

The National Labor Relations Board (NLRB) wrapped up a two-day meeting April 11 in which both foes and supporters spoke out about a proposed change to the rules governing union representation elections. But even before spokespersons of pro-union and pro-business interests began their statements, a U.S. House of Representatives Committee was advancing bills aimed at […]

Incentive Packages Must Comply with OWBPA

by Susan Hartmus Hiser Q: Our company is downsizing its operations, and we would like to offer an incentive package to certain employees as an inducement to leave voluntarily. If we do, can we obtain a release of all claims from the employees who accept the incentive package? HR Guide to Employment Law: A practical […]