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When Disaster Impacts Work Plans

Hurricanes, earthquakes, fires, floods, and other disasters have the potential to significantly impact business operations.

New Supervisors: Two Critical Success Factors

New supervisors have a lot to learn about managing their people, and that’s to say nothing of the numerous compliance challenges they face. Compassionate but untrained supervisors can quickly create surprisingly expensive liabilities.

Plastic Rocks, the Sleep Diva, and Other Customer Service ‘Treats’

Customer service reps have a difficult and mostly thankless job. Every year, though, we recognize their important work during Customer Service Week (this year it was October 5-9). We thought it might be interesting to ask BLR’s customer service reps about some of their most unusual calls or experiences. We weren’t disappointed. To begin with, […]

NLRB Puts Out Feelers on Remote Electronic Voting

It appears the National Labor Relations Board (NLRB) has started to lay the groundwork for off-site Internet elections for employees to determine whether they wish to be represented by a union. The first sign of this development was a Request for Information (RFI) published by the NLRB on June 9, 2010. In the RFI, the […]

Did Misconduct Discovered During FMLA Leave Justify Termination?

By Lisa Berg, Stearns Weaver Miller Weissler Alhadeff & Sitterson, P.A. The U.S. 11th Circuit Court of Appeals—which covers Alabama, Florida, and Georgia—recently had to decide whether Dollar General violated the Family and Medical Leave Act (FMLA) or the Americans with Disabilities Act (ADA) when it terminated an employee based on its discovery during her […]

Claims Appeal and Review Obligations Relaxed for Plans, Insurers

Plans and insurers will have an easier time complying with health reform’s internal appeals and external review rules, under rules issued today by the U.S. Departments of Labor, Treasury and Health and Human Services. The changes, such as dropping the requirement for plans to display diagnosis and treatment codes on initial and final notifications of […]

New human rights regime now in force in Ontario

by Brian Smeenk On June 30, 2008, new human rights legislation in Ontario came into force. The new regime radically changes the way in which human rights complaints are dealt with in Ontario. Employers, employees, and unions are watching closely to see how well the new system works. 1. Complainants given direct access to tribunal […]