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How Will a Minimum Wage Increase Impact You? CFOs Weigh In (Survey)

Nearly 75% of minimum-wage paying firms in the United States say they would reduce current or future employment if the minimum wage is raised to $15 per hour, according to a recent survey of senior finance executives. The Duke University/CFO Global Business Outlook survey has been conducted each quarter for two decades. The latest survey […]

Homerun on customer service

Homerun on customer service

It can be hard to describe good customer service, but you sure know it when you see it. Last week, I was at — of all things — a baseball tournament in the greater Atlanta-metro area. The tournament wasn’t a small volunteer undertaking. The organization that sponsored the tournament is national in scope and has […]

Ringing in 2014: It’s time to take a look at your policies and employee handbook

by Jeanine Poole The turn of the year is often a good time to review company policies. We’re weighing in with some favorite perennial professional resolutions and perhaps a few new suggestions that might make for a happy 2014.  What’s in a policy? In the employment world, issues involving e-mail, the Internet, and social media […]

Exempt Workers: How To Tell When You Have To Pay Overtime To Outside Sales Employees; New Decision Clarifies The Rules

After selling and delivering bottled water for more than three years, Peter Ramirez quit his job and sued his employer, Yosemite Water Company, for back overtime. His lawsuit, which went all the way to the California Supreme Court, highlights how difficult it can be to determine whether or not outside sales personnel qualify as exempt […]

Americans With Disabilities Act: Supreme Court Ruling Means Even More Employees May Now Be Entitled To Protection

HIV-positive individuals are covered under the Americans with Disabilities Act even if they don’t yet have any AIDS symptoms, according to a new U.S. Supreme Court ruling. The court’s reasoning could have broad consequences in the workplace because it may open the door to legal protection for employees whose conditions aren’t necessarily disabling, such as […]

Hot List: New York Times Bestselling Hardcover Business Books

The following is a list of the bestselling hardcover business books as ranked by the New York Times on May 10. 1. The Big Short: Inside the Doomsday Machine by Michael Lewis. The people who saw the real estate crash coming and made billions from their foresight. 2. 13 Bankers: The Wall Street Takeover and […]

How to Retain Employees: Managing Your Top Talent

When devising a strategy on how to retain employees, one of the first considerations is top talent management. A recent survey by Manpower’s Right Management group found that more than 50 percent of U.S. employers are already having a tough time filling mission critical positions. That’s an increase of 14 percent from 2010. This underscores […]

Bulletin Item: More Legislation of Interest to Employers Awaiting the Governor’s Approval

In addition to the workers’ compensation bill discussed in this Bulletin, there are a number of other bills on Gov. Davis’s desk that could impact your employment practices. Here’s a quick summary of what they are: AB 1715 invalidates arbitration agreements affecting employment claims under the Fair Employment and Housing Act that are made a […]