Most Popular

What It Takes to Be a Team

I’ve been reminded lately about the value of teamwork and how amazingly powerful it can be at work. I’ve watched as some very impressive teams have formed and begun to work together. This experience has led me to consider what the elements of a successful team are. Here’s what I’ve come up with: T-rust. The […]

leader

Being Warm and Demanding Makes a Good Leader and a Good Culture

Often, what makes leaders and workplace cultures great is that they are warm and demanding. The best organizations function when their leaders, HR team, internal brand, and culture all match their external brand. Getting that balance right, however, can be challenging. I recently discussed the issue with an expert with many years in the field […]

Responsibilities of the DOL

Established in 1913, the Department of Labor (DOL) has legal responsibility over matters related to employment. On their website today, they state their mission[i]:

The Normalization of Job Hopping

Workers no longer expect to stay with companies for their lifetimes. In fact, it’s increasingly common for employees to stick around for as little as a year before moving on to a new role, where they also expect to have a short tenure. It’s a practice long known as “job hopping,” although the stigma once […]

12 Ways to Increase Gender Equality

In 1873, the Supreme Court ruled that women couldn’t be lawyers, notes attorney Jonathan Segal. Gender equality has improved, but still, women are CEOs of only 4.5 percent of the Fortune 1000. In virtually every profession, women are underrepresented in top management, Segal adds.

Train Employees to Give Great Customer Service to Coworkers

If you and your employees don’t work directly with company customers, it may seem that customer service training doesn’t apply to you. But it does. Customer service is an issue that involves everyone in the organization. That’s because all employees have customers. If they don’t have external customers, they do have internal customers, otherwise known […]