Conflict Resolution for Customer-Facing Staff Amid the COVID-19 Pandemic
It’s essential that training materials stay current. Most people cringe when they see out-of-date training materials—and rightfully so.
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Restaurant and Service Dog: ADA Cautionary Tale for Employers
A restaurant in Burlington, Vermont, recently made headlines after refusing to seat a customer with a service dog. The restaurant owner cited an incident in which a previous patron’s dog attacked a neighboring table. In addition, she refused to seat the customer because of her unfamiliarity with their dog and a history of other customers […]
How Do Your Training Stats Compare with Our Annual Survey?
Thanks to all 1,052 participants in the 2014 Training and Development Survey! Here are the highlights: New hire orientation is the most commonly offered training topic, followed by sexual harassment and emergency procedures. HR conducts the training at 78 percent of respondents’ businesses. In the coming years, 86 percent expect to use more online training. […]
Who’s Exempt—Vets? Chefs? Nurses? Police?
Wage and hour is supposed to be simple, but it just refuses to be easy. Lots of jobs fall into that gray area between exempt and nonexempt. For clarification on specific jobs, we turned to BLR’s Wage & Hour Self-Audit Guide®. Athletic Trainers Athletic trainers who have successfully completed 4 academic years of preprofessional and […]
No, Henny Penny, the Sky Isn’t Falling: EEO-1 Pay Data Portal Goes Live Soon
Back in March, a federal judge in Washington, D.C., set off a firestorm in the employer community when she reinstated the so-called EEO-1 Component 2 pay data reporting rule. The rule was implemented by the Equal Employment Opportunity Commission (EEOC) during the final year of the Obama administration, but just before it was to take […]
State-Specific COVID-19 Assistance, Resources for Businesses and Employers
In an effort to provide our subscribers with access to sites in the states in which they operate that can provide state-specific assistance, resources, and information for businesses and employers, we have created the below list of the most valuable, relevant sites we could identify based on our research.
The Challenges and Benefits of Balancing Global Corporate Values with Local Culture
Maintaining a business culture globally is certainly a challenge, with regional values and norms, differing laws and policies, communication issues, and more to consider. To say it’s a balancing act to blend corporate values with local culture is an understatement, but it gets even trickier when you’re expanding and need talent on the ground. At […]
Why and How to Develop Diverse Tech Talent in a Post-COVID World
Although racial and gender disparities exist in a variety of industries, the tech world has shown persistent gaps within its ranks. According to the U.S. Equal Employment Opportunity Commission (EEOC), white men make up a larger majority of the tech industry than they do in the rest of the private sector, making it harder for people of […]
The Return of Older Workers
While the Great Resignation was originally blamed by many on lazy younger workers happy to sit back and collect COVID relief checks, further data showed that much of the labor shortage was due to older workers retiring early in large numbers. Many found that their skyrocketing home values and soaring stock prices in their 401(k)s […]
Building a Peer Group for Your Compensation Comparisons
You’re asked by your company’s board of directors to reexamine your executive compensation. How, they want to know, does the company’s executive pay stack up when compared against other organizations? The first thing to do is to decide which companies should make up your peer group. Should you compare to the companies against whom you […]