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Redefining Performance as Mental Flexibility and Emotional Balance

If there’s one desire leaders have of others, it’s that they “perform.” But what is performance really? An online dictionary defines “perform” as “to carry out; execute, do.” While there’s nothing to dispute about the getting of results, the skill sets that underlie performance change with the times. Performance in this era of global disruption […]

Will a Smartphone Call Count as Overtime? DOL Is Exploring the FLSA Issues

Smartphone use has complicated employer calculations of working time and overtime for years, and it now appears to have caught the interest of the U.S. Department of Labor, which recently announced plans to collect information on how the use of smartphones impacts hours worked under the Fair Labor Standards Act. In its spring 2015 regulatory […]

harassment

EEOC Task Force Recommends Training, Policies to Prevent Workplace Harassment

With workplace harassment claims on the rise, the Equal Employment Opportunity Commission (EEOC) recently recommended practical steps and policies to help employers reduce the number of charges filed. Harassment claims constitute approximately one-third of all charges filed with the EEOC in recent years and can take a devastating toll on employers.

customer harassment

Tips to Limit Risk of Employee Harassment by Customers

Most employers are equipped to respond to employee allegations of harassment by coworkers or managers. There are added levels of difficulty, however, when they complain about harassment by a customer, contractor, or other visitor to the business. A federal court of appeals recently ruled a Harrah’s Casino employee can go to trial on her claims […]

Employee Trust and Faith in Management Are Huge Retention Factors

A new survey has found that employees who experience healthy and productive working relationships with their manager, have high levels of trust in their leadership, and the believe that they are being listened to are much more likely to remain with their employer.

HR Transformation: From HR Function to People and Culture Organization

In the evolving landscape of HR, its role is becoming increasingly crucial in shaping the future of people and culture. As businesses navigate a complex environment marked by disruptions, technological advancements, and shifting employee needs, HR leaders are at the forefront of driving innovation. This blog delves into HR’s transformation into a next-gen, value-driven ecosystem, […]