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Why Implementing On-the-Job Training for Your Supervisors Is Critical

While a lot of organizations spend a lot of money on developing formal training programs and learning content for their leaders, one recent study conducted at UConn discovered that an estimated 70% to more than 90% of a supervisor’s training and professional development occur outside these formal structures.  

A Beginner’s Guide to Finding Your Work Passion

This edition of The Oswald Letter is a guest post from Elizabeth Petersen, Project Director for Simplify Compliance. I’ve recently started reading Reddit semiregularly, and one of my most-visited subreddits is r/careerguidance. While the questions submitted range from the very specific (“I’m a history major with two years of work experience at a museum. What […]

Does the ADA Require Job Descriptions? No, But …

If you do have job descriptions, the Equal Employment Opportunity Commission (EEOC) has said that it will review or consider them, as well as other relevant information, when determining essential functions. Therefore, it is important to keep job descriptions current. Claiming later that some function not listed on the description is a task essential to […]

Improving Digital Access and Inclusion in the Workplace

Access for individuals with disabilities has often meant being reactive. Organizations tell employees or customers or visitors that accommodations are available, and then they sit back and wait for the requests for access. But when it comes to digital access, a proactive approach often leads to full inclusion in a way that reacting to requests […]

Should You Offer Trainees a Bonus to Quit? Zappos Does

Special from SHRM Las Vegas Focus on your culture, and the profits will follow, says Zappo’s CEO and author of Delivering Happiness: A Path to Profits, Passion, and Purpose Tony Hsieh. And the culture at Zappos is all about customer service. The company, known primarily for its Internet shoe business, does very little advertising, Hsieh […]

6 Reasons Cash Is a Rotten Carrot: The Pitfalls of Cash Wellness Incentives

By Bryan Van Noy, cofounder of Sonic Boom Wellness When it comes to wellness incentives, cash is quite common. It’s commonly abused, commonly ineffective, and oh-so-commonly unoriginal. The jury may still be out on the superiority of carrots over sticks, but don’t fall victim to this obviously rotten carrot. Just because employees request cash above […]