Search Results for: AGING WORKFORCE

A Better Way to Communicate with Candidates

Yesterday we looked at some of the problems with current communication methods with candidates. Today we’ll look at ephemeral mobile messages—messages that vanish after they have been read. We’ll also look at why they can be so valuable.

Human

Workplace Technologies and Employee-Centric Design are Redefining HR, Says Bersin

Bersin, Deloitte Consulting LLP’s digital destination for the Human Resources professional, has found in its latest “High Impact HR” research that new workplace technologies and changing workforce expectations are creating unprecedented opportunities for HR organizations to transform the way companies and their people interact.

Bank Salary Increases Coming Soon

Banks are looking to grow, according to the Crowe Horwath LLP 2017 Bank Compensation and Benefits Survey.

banking

Banking Industry Plans to Increase Hiring, Salaries in 2018

The labor market is tightening and turnover is increasing, but banks are planning to grow employment, according to data from the Crowe Horwath LLP 2017 Bank Compensation and Benefits Survey. Crowe, a public accounting, consulting, and technology firm, conducts the annual survey, now in its 36th year. The survey, which compiled data from 375 banks, […]

Use Real-Time Analytics and Coaching to Vastly Improve Call Center Agent Performance

A study from KPMG noted high employee engagement levels correlated directly to an average of 19.2% increase in improved operating incomes, and conversely those companies with low levels saw declines of 32.7%. Within call centers it’s essential to develop engaged employees that can speak to customers with empathy and politeness while also knowing how to […]

skills

Talent Skills Gap Remains a Challenge for Middle Market Firms, Says Report

Nearly four out of 10 middle market executives say a lack of talent constrains their companies’ ability to grow, according to “Help Wanted,” a report released by the National Center for the Middle Market (NCMM), in conjunction with the Brookings Institution’s Metropolitan Policy Program.

social media

60% of Workers Say Social Media Makes Their Company More Transparent

The Northern California Human Resource Association (NCHRA), and Waggl, the most human way for organizations to crowdsource feedback, has released new data from its joint “Voice of the Workplace” pulse on the subject of social media and transparency in the workplace.